Business/Systems Analysts (Information & Communication Technology)Government - State (Government & Defence) Full time maximum term position to January 2027Salary range: $123,625 - $157,340 plus super plus salary packagingUp to $15,900 in salary packaging and hybrid WFH & office modelAbout the roleAs a Senior Business Analyst, you will lead the analysis of key business processes and identify opportunities for improvement. You'll collaborate with experts and users to understand their needs, document requirements, and create solutions that enhance client experiences and improve our efficiency. Additionally, you will mentor and support other business analysts, helping to develop their skills and foster a collaborative team environment.This role is based at our Melbourne CBD office on Wurundjeri Country.About youAs our ideal candidate, you will:Bring strong analytical and problem-solving skills to identify and tackle business challenges.Use effective methods to gather and document business requirements, ensuring clarity and understanding.Collaborate well with diverse teams, engaging constructively with stakeholders at all levels.Understand digital technologies, especially low code and BPM platforms, and their impact on service delivery.Mentor and coach fellow analysts, fostering a supportive and collaborative team culture.About Victoria Legal AidWe provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.Employee benefitsFocus on work-life balance including flexible working arrangementsHybrid work from home & office modelTraining and professional development opportunitiesExcellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated LeasingSupportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)Access to discounted Private Health InsuranceHow to applyTo be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria.If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.No agency applications will be accepted.Applications close by 11.59pm on Wednesday 20 November 2024.Other relevant informationIt is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.VLA is committed to putting the safety and wellbeing of children first.
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