Senior Business Analyst - DigitialSydney or Melbourne Great opportunity to join a largemunity of ~200 business analysts at Suncorp Minimum of 4 years' Senior Business Analysis experience + experience in digital assets / applications / project delivery Work with one of Australia's leading Insurers to help shape digital strategies We're never just satisfied with how things are - because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality. Wee to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other. Overview of the role As Senior Business Analyst in our Digital Customer Tribe, you will be supporting the delivery of the digital servicing program of work across Suncorp's Insurance brands. The role offers plenty of variety working across multiple digital assets, applications, platforms and brands. You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of ~200 like-minded analysts, where ideas and best practice are shared viamunity events, masterclasses and knowledge sharing activities. You will support projects being delivered in a continuous delivery model (Agile). Suncorp is proud of our fantastic culture where you will be supported in your career development. What you'll do: Work with a number of stakeholders across the business including the Enterprise Delivery Analysis, Enterprise Delivery Practice, Delivery/ Project managers, Business/Product owners, subject matter experts and project stakeholders including not limited to principal engineers, architects, developers, testers, scrum masters etc Use appropriate systems, tools and processes to proactively discover requirements; facilitate workshops, synthesise information accurately,pletely and coherently to produce designs that realise Tribe/Squad and/or Project oues Adopt Suncorp's Design Management Framework to elaborate on requirements, create acceptance criteria,pile story cards/user stories and estimate effort Apply soundprehension of Suncorp business context including strategy, key systems/process, and critical issues/constraints Solve business and technical problems using a methodical and consultative approach Support testing, change management, training and business roll-out of solutions Document current and future-state processes (as-is/to-be) Manage risks, issues and change requests using established tools and frameworks Champion and role model a delivery excellence culture with full information transparency, decision making at pace and mutual trust and teamwork. What you'll bring: Minimum of 4 years' experience as a Senior Business Analyst working in the Digital domain including but not limited to experience in Web, Mobile and Digital Payment assets and platforms Experience working in Digital projects including understanding APIs, Web and Mobile App UI Experience with rest APIs and expertise to help draft an API contract liaising with Technical SMEs Experience with customer journey and expertise to work with UX designers, and developers toe up with optimal technical solution to a business problem Experience with eliciting and defining business requirements, and translate into technical requirements for developers Experience in Agile ways of working and supporting tools including but not limited to JIRA, confluence etc. Experience in building and influencing successful business relationships Experience in creating user stories, defining as-is to-be processes and managing risks/issues/change requests Insurance or financial services industry experience advantageous A thirst for continual development and learning and willingness to share experience with others Enthusiasm to be an active contributor to the Analysis Chapter and building and embedding a strong culture that enables everyone to be a master of the craft of business analysis What we can offer you: Discounts and offers on a range of retail favourite stores as well as banking and insurance products. A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to ourmunities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. About Suncorp Group: We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make theplex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve ourmunity every day. Thates with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey. For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made amitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and ourmunities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. If this opportunity sounds like the challenge you have been looking for, please apply online today. At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution. Job ID 671349
