Looking for a rewarding role where your mechanical expertise truly makes a difference?
Giant Lygon Street is seeking an experienced Senior Bicycle Mechanic to join our dynamic workshop team in the heart of Brunswick East.
As a trusted fixture in Melbourne's cycling community for 30 years, we take pride in providing exceptional service to generations of cyclists – from daily commuters to weekend adventurers.
Our busy workshop serves customers who have been with us since we opened our doors, now bringing in their children's and grandchildren's bikes for the same quality care they've come to trust.
We're seeking a professional mechanic who combines technical excellence with genuine customer care, ready to build lasting relationships in a fast-paced environment where every day brings new challenges and opportunities to excel.
About Us
At Giant Lygon Street, we're proud to have been part of Melbourne's cycling story for over 30 years.
Our success isn't just measured in the thousands of bikes we've serviced – it's in the lasting relationships we've built with our community and the collaborative spirit that drives our team forward.
From seasoned cyclists to new riders, we've created a welcoming space where expertise meets genuine care, and where our passion for cycling brings people together.
Our team thrives on sharing knowledge, celebrating each other's successes, and working together to deliver exceptional service that has kept our customers returning for generations.
The Role
As our Senior Bicycle Mechanic, you'll play a key role in our workshop team, bringing your technical expertise and attention to detail to every job.
Working in our busy Brunswick East store, you'll handle everything from high-end road bike builds to e-bike diagnostics, all while maintaining the personable approach that our customers have come to expect.
Key Responsibilities:
- Lead complex repair and service jobs across all bicycle types and brands
- Perform professional bike builds and custom upgrades
- Diagnose and repair mechanical and electronic groupsets
- Mentor and support workshop team members
- Engage with customers to understand their needs and explain technical solutions
- Maintain exceptional workshop standards and processes
- Handle warranty claims and technical documentation
What We're Looking For:
- Proven experience as a bicycle mechanic with advanced technical knowledge
- Strong understanding of current bicycle technology, including e-bikes
- Excellent problem-solving skills and attention to detail
- Great communication skills and a genuine interest in building customer relationships
- Ability to work efficiently in a fast-paced environment
- Qualification in bicycle mechanics (preferred)
- Experience with Point of Sale systems and digital job management
What We Offer
- A chance to be part of a respected team with deep roots in Melbourne's cycling community
- A collaborative workshop environment where knowledge sharing and growth are encouraged
- Long-term career development with one of Brunswick East's most established bicycle retailers
- Competitive salary reflective of your experience and expertise
- Access to ongoing training and development opportunities
- Staff discounts on Giant bikes and accessories
- A positive work culture built on teamwork and mutual respect
- Regular team events and industry engagement opportunities
- Full-time position with stable hours in our busy workshop
- The opportunity to build lasting relationships with customers who share your passion for cycling
The best part?
You'll be joining a team that genuinely loves what they do, in a store where many of our customers have become friends over the years.