We are somewhat different.Hannover Re - more than 3,500 employees at locations all over the world.Our strength? Connecting Power: We rely on each other.As a reinsurer, we protect customers in the event of a claim. This requires customised, innovative solutions. Solutions that worked yesterday may be outdated tomorrow. We challenge ourselves and continuously optimise our services, advice and products. All this makes us one of the leading and most profitable reinsurance groups in the world as well as a reliable employer.We are a major player in the Life & Health reinsurance market in Australia and New Zealand and we have the benefit of being small and nimble but with the financial backing of one of the largest reinsurers in the world. We currently have an exciting opportunity in our Life & Health subsidiary in Sydney which plays a major part in the success of Hannover Re globally.We are seeking a Senior BA - Retail Business. The role will be a fixed term position for 18 months.You can look forward toAbout the roleThe Senior Business Analyst - Retail Business is responsible for leading the analysis, documentation and integration of business processes, ensuring smooth system implementation and stakeholder coordination.Key tasks include identifying process gaps, developing process maps, resolving operational issues, and supporting training initiatives. The role also involves managing project risks, ensuring compliance with company policies, and collaborating with various stakeholders.The project is a multi-stream project covering several business stakeholders, data and technology changes.Duties and Responsibilities:Process Mapping and Documentation:Documenting and conducting a thorough analysis of the existing current-state processes and identifying any gaps or areas required for project consideration.Performing gap analysis to determine impact of the project scope to procedures across various stakeholders.Developing detailed process maps and documentation at relevant stages of the project.Coordinating stakeholders, meetings, workshops and documentation and follow-up of actions.System Integration / Release:Working with business stakeholders to assess any functionality gaps, data requirements and system requirements for any system impacts and implementation.Identifying and resolving any issues that arise working closely with cross-functional teams to address any operational challenges.Post-Go-Live monitoring the performance of the new processes ensuring they are operating as expected. Addressing any issues or inefficiencies that arise.Training & Change Management:Supporting the development and delivery of training programs for employees on the new processes and systems.Project Risk Management:Identifying potential risks associated with the project scope and develop mitigation plans.Maintaining the risks and issues register, liaising with stakeholders to document risks and update mitigants as required.You come equipped withAbout You:Experience & Qualifications:At least 5 years of experience in the Life Insurance industry.Extensive BA experience gained over a number of years working on business projects.Experience in multi-stream projects or exposure to legal stakeholders is preferred.Strong people and relationship management skills to effectively liaise with and influence stakeholders.Excellent organisation skills, attention to detail and ability to prioritise effectively.Clear and effective communication, both written and verbal.Strong analytical and problem-solving skills.Ability to work with minimal supervision and as part of a team.Strategic thinking capabilities.Ability to liaise at Board and senior level.Personal Qualities:Strategic.Resourceful.Highly self-motivated.Professional.Versatile.Diplomatic.It is a requirement that all applicants have unlimited rights to work in Australia i.e. must either be an Australian citizen or have permanent residency.What do we offer you?Are our values "Responsibility", "Drive" and "We-Spirit" aligned with yours? We foster a culture of respect in our workplace, supporting and encouraging respectful communication and behaviours, acknowledging differences and honouring the people we interact with, taking the time to understand their needs and perspectives.Atmosphere: You will find an international working environment with short decision channels, an open feedback culture and a sense of community shaped by mutual esteem and a readiness to help.Benefits: We value every individual and consider our people to be important to the success of our business with each of us working together to contribute to a common success. Structured onboarding, hybrid working arrangements, EAP as well as modern offers for personal development and wellness activities, we prioritise employee wellbeing and engagement.Prospects: You contribute your specialist and methodological expertise and we offer you fresh input and the opportunity to further develop your potential - including room to come up with innovative ideas and act on them!Only together can we achieve our objectives.We not only offer a job and a title, but if you are looking for an organisation which values its people and is "Somewhat Different", then we want to hear from YOU! All you need to do is hit apply.No agencies please.
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