Senior Area Manager- Regional Operations Position Description – Senior Area Manager- Regional Operations Title: Senior Area Manager- Regional Operations
Classification:SCHADS Award
Usual work location: Usual hours of work: Full-time – 76 hours per fortnight
Position purpose: To oversee the daily direct service delivery of care and support to children and young people experiencing significant disruption in their lives.
Primary responsibilities: Operational Responsibilities: The Senior Area Manager is the operational link between the leadership team and the General Manager.
They will be accountable to ensure they:
· coordinate referral and intake procedures.
· oversee the set up of each new home with systems and compliances.
· provide direct supervision and support to Team Leaders and House Coordinators to delivery high quality, therapeutic care.
· are responsible to maintain reportable conduct requirements and report to General Managers.
· engage with case management agencies and representatives.
· collaborate with DCJ CFDU staff up to Manager Client Services level.
· monitor responsibilities within the service agreement and ensure requirements are met.
· identifies risks and generates remediations.
· hold approved financial delegation and records and supplies quotes accurately and in a timely manner.
· hold oversight of WHS issues and coordinate resolutions with the property manager.
· Forecasts and reviews service needs with the business manager.
· complete regular, accurate written reports to the General Manager
· attend meetings, forums and sector events as scheduled or requested.
· participates in emergency after-hours on call.
· Participates in interviewing, training and development of new Youth Workers, Team Leaders and House Coordinators.
· Works collaboratively with the Executive Team
· Oversight of remote placements as requested by funding bodies
Professional attributes: The role models professional behaviour and integrity.
· Displays leadership and team building qualities.
· Builds strong professional relationships through respectful communication and timely responses.
· Calmly adapts to meet changing needs, while maintaining daily responsibilities.
· Monitors training and development to form robust and therapeutically informed care teams.
· Is highly organized, maintains quality records and provides written reports on request.
· Uses reflection to gain insight into own and others performance, and seeks assistance as needed.
· Stays informed on sector changes, reviews sector newsletters and communiques and shares relevant information.
Personal attributes: A Senior Area Manager will build trust and respect through interactions with others. They
· Understand the value of positive relationships at all levels.
· Are genuine and empathic and able to maintain focused in challenging situations.
· Possess strong communication skills to address interpersonal conflicts.
· Is self-driven with high internal resilience.
Qualifications: Bachelor's degree in social work or relevant discipline and a minimum of five (5) years' experience in the NSW Out of Home Care sector.
Reports to: General Manager- Regional Operations
Direct Reports: Team Leaders, House Coordinators
Job Types: Full-time, Permanent
Pay: $120,000.00 – $160,000.00 per year
Schedule:
10 hour shift 12 hour shift 8 hour shift Afternoon shift Day shift Evening shift Monday to Friday Morning shift Rotating roster Weekend availability Experience:
OOHC or ITC: 1 year (Preferred) Work Authorisation:
Australia (Preferred) Work Location: In person
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