Senior Aquatics Customer Service Officer Job No:CCC962 Location:Cessnock About the opportunityWe're looking for enthusiastic individuals with experience in customer service or administration roles and a passion for creating excellent customer experiences to join our pool team for the 2024/2025 season!
Council has temporary and casual opportunities at our Outdoor Aquatic Facilities. The Senior Aquatics Customer Service Officer will be the friendly face that our community will first see when visiting our Cessnock and Branxton pools. You will be responsible for delivering high quality customer service and promoting a customer-centric culture which offers a positive customer experience to our community. As a vital member of our team, you will ensure the efficiency of the day-to-day operations of the kiosk including selling and processing pool memberships, multi-visit passes and general gate entries and preparing, cooking and selling kiosk products. You will utilise your organisational skills to complete a range of tasks from ordering and receiving kiosk stock to ensure kiosks are appropriately stocked to arranging staff resources to ensure coverage of the kiosk during operational hours.
Apply now to join our amazing team and enjoy the summer vibes!
$31.54 - $36.52 per hour plus superannuation (Casuals will also receive 25% loading)
Why Work for us?You will be located in the picturesque Hunter Valley which is just 120 kilometres north of Sydney and 40 kilometres west of Newcastle. Our region is well renowned as Australia's oldest wine producing region and has a tourism industry worth an estimated $521 million.
Council has a wide range of fabulous benefits available for staff including;
Temporary and casual opportunities available, with the potential to work up to 35 hours per week (September 2024 – March 2025)Flexible rostered hoursPotential to work future pool seasonsFabulous location in the picturesque Hunter Valley!Applications Close: Thursday 27 June 2024 at 11.30pmWho to Contact: Chad McCamley, Aquatics Facilities Coordinator on 0401 107 409
How to Apply:Please complete the application form below and provide detailed responses to the questions which relate to the criteria within the position description, then upload a copy of your resume and cover letter. Your candidate suitability is determined by your responses to the selection criteria questions, for more information on how to address the selection criteria please visit our How to apply page.
Pre-Employment Screening:Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks, such as references, employment history checks, working with children checks or a criminal record check.
About Us:At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community, providing opportunities to both inspire growth and sustainability in our diverse region. We're committed to building a passionate and inclusive workforce.
We are committed to the value of respect, and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans and people with disabilities.
We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is to support veterans finding suitable, sustainable and meaningful employment.
There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please ****** for a confidential discussion.
Guided by staff values of integrity, respect, teamwork, accountability and excellence, Cessnock City Council is indeed an attractive, thriving Council and employer of choice. Personal Details * Required field Title * First name * Last name * E-mail * Phone * Digits only or add + for international numbers
Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.)
Questions Please select the one statement below that best describes your right to work in Australia. *
I am an Australian or New Zealand citizen I hold a current working visa for Australia, and if needed am able to provide a copy of relevant documentation I am not an Australian or New Zealand citizen and do not hold a current working visa for Australia Have you ever been a serving full-time member of the Australian Defence Force, or a reservist on continuous full-time service? * Yes No Not specified Have you ever been previously employed with Cessnock City Council? * Yes No I am a current Cessnock City Council Employee Please outline in detail your experience within a sales, customer service, retail or administration role. What skills do you believe you could apply to this position? * Can you please provide an example of a time you have delivered excellent customer service and contributed to an overall positive customer experience? * Can you please outline your experience in stock management, reconciliation, cash handling and point of sales systems. * Can you please provide an example of when you have helped a less experienced team member in completing tasks at work? * Do you hold a Food Handling - NSW Food Authority Food Safety Supervisor Certificate or other equivalent qualifications? * Yes, I hold a Food Handling - NSW Food Authority Food Safety Supervisor Certificate or other equivalent qualifications No, I do not hold a Food Handling - NSW Food Authority Food Safety Supervisor Certificate or other equivalent qualifications I am willing to obtain a Food Handling - NSW Food Authority Food Safety Supervisor Certificate Do you hold a current Working with Children Check Clearance (Paid Employment)? * Yes, I hold a current Working with Children Check (paid employment) No, I do not hold a current Working with Children Check (paid employment) I am willing to obtain a Working with Children Check Clearance (Paid Employment) before commencement What type of employment are you looking for (select all that apply)? * Temporary part-time Casual Please confirm which days you are available for shifts (select all that apply). * Monday Tuesday Thursday Friday Saturday Sunday Your IP address (15.158.44.106) has been logged. 137 Hits.#J-18808-Ljbffr
