Networks & Systems Administration (Information & Communication Technology)
Government - State (Government & Defence)
Full time
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The role:
You will be required to provide effective change management, capacity planning, risk management and continuity planning utilising best practices in systems support and service delivery, with the ITIL framework and ensure compliance and optimal performance of enterprise service levels by managing and performing the dissemination and implementation of policies, processes and standards for technical configuration of the enterprise infrastructure.
Other key responsibilities include:
Lead changes required as per the roadmap, at the request of application managerEnsure all changes, are delivered on schedule, and as planned in regards to impact to clients.Maintain and manage effective working relationships and engage with third parties that provide technical support for the enterprise infrastructure.Lead, manage and mentor a team at strategic and operational levels in the integrated operation of complex enterprise information systems to achieve defined service levels. Are you right for this role? To be successful in this role, you will demonstrated ability to develop and promote ITIL Service Management processes primarily incident / problem / change / release management. management.
Demonstrated expert level skills and experience in managing clinical applications and its integration with business requirements and technical environment in a large and complex service delivery environment. In particular expert skills in the ieMR Medications, Anaesthesia and PowerTrials stream and the Queensland Health Statewide Automated Dispensing Cabinet ServiceDemonstrated ability to manage diverse activities and priorities across organisational boundaries to ensure that service delivery meets agreed service levels in a customer focused ICT environment. Experience in negotiating and managing service level agreements with emphasis on a strong customer focus. (SFIA: SLMO Level 5)Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people including senior business and technical stakeholders to make decisions. (NHS: Effective and strategic influencing)Proven ability to lead, manage and mentor a team of technical specialists. (NHS: Leading change through people)Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end users (NHS: Collaborative Working)Ability to lead complex technical projects, offer technical support and advice to consumers. Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loadingFlexible working arrangementsCareer training and development To apply for this exciting opportunity, submit your resume and a cover letter online. Queensland Health is the state's largest healthcare provider. We are committed to ensuring all Queenslanders have access to a range of public healthcare services aimed at achieving good health and well-being.
Through a network of 16 Hospital and Health Services, as well as the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.
Queensland Health is the state's largest healthcare provider. We are committed to ensuring all Queenslanders have access to a range of public healthcare services aimed at achieving good health and well-being.
Through a network of 16 Hospital and Health Services, as well as the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.
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