Permanent role Sydney or Hobart base Career growth and development How will I help? As a Sr. Application Development and Support Analyst, you will contribute and mentor the team in all aspects of application support to deliver system enhancements, including the implementation of business recovery, disaster recovery, and continuity plans, ensuring system availability, reliability, stability, currency, and recoverability of applications to meet agreed service levels.
Influence the design, development, and testing of software solutions to deliver reliable, stable, and operationally sound applications that meet business requirements. Using an understanding of business requirements and the applications roadmap, clarify with and influence the business in defining technical requirements to ensure system changes are aligned to longer term investment plans and meet business requirements. Adhere to operational policies and consistently apply tools, standards, methods and processes in developing solutions to ensure that quality applications are developed and supported with consistent maintainable code which supports risk and compliance management. Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change. Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required. Develop and maintain operational and system documentation to enable effective maintenance and support of applications. Recommend changes to application or its usage that can potentially reduce cost or improve performance. Provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements. Conduct system maintenance, including implementation of business recovery, disaster recovery and continuity plans, to deliver system availability, reliability, stability, currency and recoverability of applications to meet agreed service levels. Collaborate effectively with team members and other business and technology stakeholders to achieve desired outcomes. What do I need? This role focuses on providing L3 SME support for a wide range of applications, making previous experience in L3 Application Support highly desirable.
Proven experience in application support. Experience in a corporate IT environment (preferred). Support experience in a Windows Server environment. Experience with payments processing (preferred). Proficiency in building environments, deploying applications, and managing server operating infrastructures. SQL and PowerShell expertise. Knowledge of SSL certificates and Web Application Firewalls. How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email
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