Senior Analyst Sanction Payments OperationsCommonwealth Bank of Australia, Sydney, Australia
NB: This role operates in a 24/7 shiftwork environment. Currently, the 4 shift times are 8:15am-4:36pm, 12:00pm-8:21pm, 8:00pm-4:21am, and 4:00am-12:21pm. See yourself in our team The Chief Operations Office (COO) is responsible for the world-leading application of operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.
Financial Crime Operations (FCO), a division in COO, is accountable for the development, implementation, and ongoing leadership of the Group's financial crime shared services. FCO leads the Group's approach to managing AML/CTF and Sanctions risks and obligations through the provisioning of the following services:
AML/CTF OperationsSanctions OperationsBusiness EnablementTransformationCorrespondent Banking Due DiligenceGovernment Agency RequestsCustomer Verification ScreeningDo work that matters The role of Sanctions Operation Analyst will require you to provide a high standard of quality and output of services to support the Group in managing its financial crime obligations with respect to the screening of payments and identification of customers with potential sanctions and/or AML risk. In this role, you will support the Group by driving daily business outcomes in a highly regulated and fast-paced environment, which will include:
Delivering a high standard of output and quality of alertsUnderstanding your Key Performance Indicators and business service level agreementsUnderstanding your internal and external customer(s)Contributing to continuous improvement initiativesLiving the Group's ValuesSpeaking Up and making a differenceOn any given day you will Adhere to the Code of Conduct, which sets the standards of behaviour, actions, and decisions expected from our people.Triage and review the Group's Payment Screening cases to identify any transactions which may pose risk to the Group and take appropriate action in line with RACO and the Group's Standard Operating Procedures.Understand the AML/CTF & Sanctions legal and regulatory requirements, landscape, and internal compliance policies relating to your role and apply them to the business.Act in a discrete and confidential manner, ensuring the Group's policies and processes remain confidential, and tipping-off provisions are not breached.Provide the required assessment and investigation of events in accordance with agreed Service Level Agreements (SLAs).Promptly escalate issues/risks identified within specified SLAs.Proactively identify and drive Continuous Improvement (CI) by using productivity tools to drive increased quality, process simplification, or increased efficiency.Demonstrate a clear understanding of end-to-end business processes relevant to your area of expertise.Maintain an up-to-date focus on financial crime, security-related trends, and emerging issues, and share knowledge obtained.Undertake additional tasks as directed by your Manager.Drive your own development plan as well as monthly 1-on-1/coaching discussions.We're interested in hearing from people who have Experience in an operational high-driven volume environmentStrong attention to detail including making sound judgement decisions based on the business's Standard Operating ProceduresDemonstrated ability to deliverDemonstrated experience in the delivery of excellence in customer service including personal, written, and verbal skillsDemonstrated ability to manage changeDemonstrated ability to plan and prioritise tasksStrong problem-solving and decision-making capabilityAbility to adapt to change, and display flexibility and aptitude for multi-skillingSound understanding of financial crime risksFinancial Services Industry experience preferredIf you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 16/11/2024
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