Senior Advisor, Service AgreementsSNSW Grade 9/101 x Temp Full-Time (through until September 2027)Locations: Haymarket, Parramatta, GosfordAs the Senior Advisor, Service Agreements, you will manage agreements for the agency to its partner agencies, ensuring compliance with legislative, organisational and government requirements. Contribute to the delivery of strategic and operational programs of work, ensuring governance and assurance activities are undertaken to minimise exposure and facilitate capability uplift across the agency. Manage the planning and scheduling of deliverables, ensuring quality and timeliness in achieving outcomes and resolving issues.Responsibilities include:Develop and maintain comprehensive service agreements in accordance with sourcing documents, commercial pricing, assurance requirements and approved procedures, and monitor and analyse performance, addressing exceptions to achieve the required outcomes.Provide expert advice on service agreement standards and administration to partnership, legal, financial and stakeholders to support informed decision-making and improve service delivery, governance and commercial outcomes.Highly desirable background/work history of (one or more of the below):Contract LawProcurement ManagementContract ManagementCommercial AgreementsRelationship Management - Commercial (not sales)Salary: Service NSW Grade 9/10, with the base salary for this role starting at $122,017 base plus superannuation.Closing Date: Monday 25th November 2024 at 9:59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), please contact 02 9494 8351.
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