Senior Advisor, Professional Standards & Conduct Clerk Grade: 09/10
Employment type: Full time, Ongoing roles and temporary opportunity for up to 12 months (with a view to ongoing) & talent pool to be created.
Salary: $120,859 - $133,183 plus super
Location: Parramatta, Gosford or Sydney McKell
What's the Opportunity? The Department of Customer Service, People Services Team has an exciting opportunity for a Senior Advisor to join our high performing Professional Standards & Conduct team. The People and Culture Division supports over 13,000 DCS team members, providing them with various services and advice relating to people matters, to help them deliver the strategic objectives of both DCS and the NSW Government. Our vision has been for NSW to be the world's most customer-centric government and our public service values have reflected that goal: service, integrity, trust and accountability.
This is a great opportunity to join a fast-paced environment, working collaboratively to conduct end-to-end case management and investigations into employee misconduct, performance, and Code of Conduct matters. This is done in accordance with and compliance with our employment framework, legislation, Code of Conduct, and policies.
The role will have a high focus on upskilling business leaders and internal colleagues to raise awareness regarding compliance and risks within the working environment.
This role will allow you to gain an intricate understanding of the agencies within DCS, its challenges and objectives, and work to develop strong stakeholder and team relationships to ensure professional standards and conduct, industrial and compliance strategies are integrated into the business to meet customer requirements and business objectives.
The work can be fast-paced and requires balancing competing priorities, while being adaptable to support the team through change. A proven ability to focus within a high-volume environment, personal drive, a commitment to supporting colleagues and a demonstrated ability to achieve objectives, are vital qualities for these roles.
About You: You will have experience managing multiple matters simultaneously within time-constraints. You will have a positive outlook and the ability to apply reason and care when assessing information.You will have excellent written communication skills when assessing the information and providing recommendations to the delegated decision maker.You will have strong stakeholder management skills and the ability to develop productive working relationships both internally and externally, including at times external investigators and officials from government agencies.The ideal candidate will be inquisitive, have an analytical mindset and be comfortable working with at times complex information. You will be proactive and outcome-driven, with the ability to see how your work contributes to the bigger picture.Experience investigating alleged public sector misconduct and/or workplace investigations.Demonstrated ability to write well and the ability to communicate effectively with people of diverse backgrounds, occupation, and seniority, both internal and external to the Department.Knowledge and understanding of the evolution of employment law, legislation, and the industrial framework.Tertiary qualifications in Investigations, Human Resources, Employment law or in a related field and/or equivalent demonstrated experience (desirable).Resilience to adapt, thrive and lead through a growth mindset in an agile and transformational environment.Looking for more information? Why not reach out to Natasha Blume, Associate Director Professional Conduct, on 0458 256 700 for a conversation and learn more about this incredible opportunity.
Your application should include an up-to-date CV and cover letter which clearly details your relevant skills and experience to this position.
Closing Date: Monday, November 25th, 2024 at 10:00 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
For more information, please visit
#J-18808-Ljbffr