Senior Advisor, Professional Standards & ConductNSW Department of Customer Service – Sydney CBD NSWClerk Grade: 09/10Employment type: Full time, Ongoing roles and temporary opportunity for up to 12 months (with a view to ongoing) & talent pool to be created.Salary: $120,859 - $133,183 plus superLocation: Parramatta, Gosford or Sydney McKellWhat's the Opportunity?The Department of Customer Service, People Services Team has an exciting opportunity for a Senior Advisor to join our high performing Professional Standards & Conduct team.This is a great opportunity to join a fast-paced environment, working collaboratively to conduct end-to-end case management and investigations into employee misconduct, performance, and Code of Conduct matters. This is done in accordance with our employment framework, legislation, Code of Conduct, and policies.The role will focus on upskilling business leaders and internal colleagues to raise awareness regarding compliance and risks within the working environment.The work can be fast-paced and requires balancing competing priorities, while being adaptable to support the team through change. A proven ability to focus within a high-volume environment, personal drive, a commitment to supporting colleagues and a demonstrated ability to achieve objectives are vital qualities for this role.About You:You will have experience managing multiple matters simultaneously within time-constraints.You will have excellent written communication skills when assessing information and providing recommendations.You will have strong stakeholder management skills and the ability to develop productive working relationships.The ideal candidate will be inquisitive, have an analytical mindset, and be proactive and outcome-driven.Experience investigating alleged public sector misconduct and/or workplace investigations.Demonstrated ability to write well and communicate effectively with diverse individuals.Knowledge and understanding of employment law, legislation, and the industrial framework.Tertiary qualifications in Investigations, Human Resources, Employment law or a related field (desirable).Resilience to adapt and lead in an agile and transformational environment.Looking for more information?Why not reach out to Natasha Blume, Associate Director Professional Conduct, on 0458 256 *** for a conversation and learn more about this incredible opportunity.Your application should include an up-to-date CV and cover letter which clearly details your relevant skills and experience.Closing Date: Monday, November 25th, 2024 at 10:00 amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
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