About the role:An exciting opportunity to join Box Hill Institute as our Senior Administrator - Literacy and Numeracy Support!The Senior Administrator coordinates a broad range of administrative support and processes to ensure effective and efficient student, administration and financial services, reporting and operations within the Microcredentials, ACFE, Reconnect and LN (Literacy and Numeracy) division in the Foundation Education College (FEC).Within this role you will be responsible for managing student administration function to enable the effective delivery of the program within the Foundation Education College. The position is required to ensure that BHI retains its pre-eminent position as a quality education provider and is a first choice for education and training. This involves maintaining productive relationships with the relevant employers, industries, governments and relevant agencies, and employees involved in the administration processes, to ensure achievement of quality outcomes for all students.The position reports to the Manager Microcredentials, ACFE, Reconnect and LLN (MARL) and works collaboratively with the Director and is a member of the School's Administration team.About You:Demonstrated experience within a similar roleAbility to guide and support team members in achieving outcomes and shared goalsDemonstrated understanding of the range of programs provided at Box Hill Institute and awareness of prerequisites necessary to enter various programsDemonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfactionProven ability to establish and maintain productive working relationships internally and externally including the ability to influence and communicate effectively on a range of sensitive and complex issuesDevelops and implements systems and procedures to guide work and track progress. Recognises barriers and finds effective ways to deal with themCooperates and works well with others in the pursuit of team goals and shares information appropriately. Shows consideration, concern and respect for others' feelings and ideas. Accommodates and works well with different working styles of othersAbout Us: We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.Institute ValuesTogether we are curious, trustworthy and compassionate.Curious – We are driven to learn, grow and evolve.Trustworthy – We build trust by being honest and accountable.Compassionate – We are kind and respectful. Benefits: We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:Flexible work arrangementsCareer progression opportunities and reward & recognition programsOn-site parkingNovated leasing and salary packagingAccess to health & wellbeing resourcesEmployee discounts on health insurance, car rental, newspaper subscriptions and moreAccess to libraries offering ebooks, films, novels, children's books and so much moreDiscounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog groomingPurchased LeaveApplications close: 9am, Friday 8th November 2024If you have questions about this role, please contact Luke Cartonvia email at ****** We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. Box Hill Institute reserves the right to withdraw an advertised position at any stage. LGBTI Jobs is Australia's national job board dedicated to assisting Lesbian, Gay, Transgender, Transexual graduates and jobseekers connect with organisations actively engaged in LGBTI inclusion initiatives.