Senior Administrative and Operations Coordinator As the Senior Administrative and Operations Coordinator in our Melbourne office, you will play a strategic role in driving the effectiveness of our daily operations. This full-time, leadership-oriented position is responsible for managing critical administrative functions, leading scheduling coordination, and overseeing the expert reporting process, enabling our team to focus on delivering top-tier results. You'll be a key part of our collaborative, high-performing office environment, ensuring efficient operations with a flexible work structure that balances remote and in-office work.
What You'll Be Doing
Provide high-level administrative support to the leadership team and staff, proactively identifying opportunities to improve operational workflows. Serve as the primary contact for all internal and external communications, building strong relationships across all levels of the organisation and with our clients. Lead scheduling and resource allocation to optimise team productivity, ensuring seamless coordination across departments. Oversee the development, quality control, and timely delivery of expert reports, acting as a key reviewer and ensuring consistency in reporting standards. Develop, maintain, and enhance office policies and procedures, spearheading initiatives to support business goals and increase efficiency. Manage essential financial administration tasks, with accounting expertise highly valued for responsibilities such as budget oversight, expense reporting, and financial forecasting. What We're Looking For
5+ years of experience in a senior administrative or operations role, ideally with responsibilities in scheduling, report management, and team coordination. Proven organisational and leadership skills, with a strategic mindset and proactive approach to optimising operational efficiency. Exceptional communication and interpersonal skills, with a personable, approachable demeanor that fosters collaboration and builds trust. High proficiency with office software, especially Microsoft Office, and experience in accounting software or financial management is a strong advantage. Ability to work independently, exercise sound judgment, and guide others in a fast-paced, dynamic environment. Strong attention to detail, problem-solving abilities, and a focus on continual improvement in scheduling and report management processes. Solid understanding of office management best practices with a strategic perspective on operational improvement. What We Offer
We are committed to fostering a supportive, flexible work environment where our team can thrive and grow. In addition to a competitive salary, our team benefits from:
Flexible hybrid work arrangements, allowing a balance of remote and in-office work. Professional development opportunities and clear paths for career advancement. Comprehensive health and wellness programs. Generous annual leave entitlements to promote work-life balance. About Us
As a trusted provider of specialised services to the Government and insurance sectors, we are known for our expertise and reliability. Our commitment to quality, innovation, and personalised service has established us as a leader in our field, providing solutions that consistently exceed client expectations.
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