Apply now Job no: 501477
Work type: Permanent
Location: South Brisbane
Categories: Administration
About the role The Mater at Home team is thrilled to offer an exciting opportunity for an experienced Senior Administration Officer to join us in either a part time (30.24 hours a week) or full time (38 hours a week) opportunity to cover maternity leave for 9 months.
This role is based at Mater's South Brisbane Campus.
Your role as a team member, with a focus on medical administration will involve, but is not limited to, the following responsibilities:
Handling Inquiries: Answer and direct incoming phone calls, emails, and inquiries in a timely and courteous manner.
Reception Area Management: Keep our reception area not just tidy, but a welcoming oasis for all staff and visitors.
Maintaining Confidentiality: Manage and maintain accurate files, records, and discussions with the utmost discretion, adhering to all administrative and financial policies.
Administrative Support: Dive into tasks like data entry, referral management, client appointment bookings, customer service & ensuring everything is in its right place.
Departmental Collaboration: Liaise effortlessly with various departments, fostering smooth communication and workflow.
Senior Management Support: Offer indispensable support to our senior management, making sure their administrative needs are met with excellence.
This role will directly report to the Mater at Home Business Support Lead and indirectly to the Director of Mater at Home.
About you Previous administration experience working in a multi-disciplinary healthcare environment; Confident (intermediate) user of the Microsoft Office suite, including Teams; Clear and empathic communicator with a passion for delivering exceptional customer service; High level literacy skills, excellent phone manner and ability to convey information accurately and effectively with discretion; Ability to critically analyse complex information, and problem solve using own initiative to deliver solutions, escalate appropriately to seek guidance and influence others; Strong attention to detail and highly organised, with the ability to balance conflicting demands and prioritise business requirements; A quick learner with the ability to prioritise and manage multiple systems, functions and processes; Ability to maintain composure when confronted with a challenging situation; Demonstrated ability to operate both autonomously and within a large in a multi-disciplinary team.
Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that's because we employ exceptional people.
#MAKEYOURMATERMOVE For more information regarding the role, please contact Janelle Corbett on or Geoffrey White on 3163 1766 .
Please include a 1-page cover letter with your application outlining your interest and suitability to the role.
Applications close on 15th of September 2024.
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Mater Group is dedicated to creating a workplace that values diversity and inclusion.
As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
We believe in providing equal opportunities for all qualified candidates.
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