The opportunity: Join the team at Head to Health Lismore as the Senior Administration Officer who is responsible for providing comprehensive administrative support to the Head to Health hub team, ensuring the smooth operation of services aimed at providing high-quality care to the Lismore Community. In this role you will work with clinical and mental health staff, to maintain professional and confidential administrative services. Additionally, the Senior Administration Officer will support the Administration Officer in managing reception duties and facilitating efficient communication within the hub. On a day-to-day basis you will: Support management in report preparation, document auditing, and process improvement initiatives. Ensure accurate documentation in the Medical Software system and timely file management. Manage office tasks including supplies, property services liaison, and room bookings. Provide administrative support for business improvement projects, including meeting coordination and documentation. Assist the Administration Officer during peak periods and leaves with appointment bookings and client file management. Benefits to You: Besides shaping an innovative mental health service with dedicated staff and supportive leaders fostering a strong team culture, you'll enjoy competitive pay with annual incremental increases and a work environment that prioritises professional growth, skill-building, and staff well-being. Additional benefits include: Dynamic work, building connection and safety for service users and relationship building in the community. Discounts at hundreds of retailers Professional development and training opportunities Support from Group Shared Services function in many administrative tasks. Access to generous Salary Packaging, including up to $15,900 tax free. Does this sound like you? Qualifications (certificate or diploma level) in a relevant discipline or demonstrated experience in an administrative role within a health setting that includes general practice and/or private allied health practice Strong organisational skills, capable of managing competing tasks and meeting deadlines independently. Demonstrated proactive approach to business improvement initiatives and exceptional customer service abilities. Team-oriented with a keen eye for detail and adaptability to changing environments. Familiarity with mental health and primary healthcare systems, including relevant legislation and knowledge of medical record systems preferred What you need to get started: Maintain a current check for working with young people. Undergo a current and satisfactory Police Check. Maintain a current driver's license. Up to date on COVID Vaccinations About Us Here at Open Minds, our purpose is to enable an independent and positive future for all people living with mental illness and acquired brain injury related disability. Originally founded in 1912 as the Queensland Wattle Day League, we have a deep and proud history in providing positive health and wellbeing services across Queensland and New South Wales. Today Open Minds is recognised as a leading provider of mental health and disability support services. Open Minds is a registered NDIS provider with more than 500 employees across 35 locations. We are seeking passionate and talented individuals aligned to our values to help us deliver on our purpose. What happens next? Please ensure you attach a resume detailing why you would be a great addition to the Open Minds team! If you have any further questions, please reach out to ****** Open Minds acknowledges the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present, and emerging. We are committed to honouring Aboriginal and Torres Strait Islander peoples and their unique cultural and spiritual relationship to land, water, and seas and their rich contribution to society.
