Centacare Community Services, the social services arm of the Catholic Archdiocese of Brisbane, has been providing support and care to the community for over 50 years. Committed to leading social change, strengthening families, and supporting individuals and communities, we deliver a wide range of social services across South East Queensland.
We are seeking a highly skilled Senior Administration Officer to join Business Services Invoice and Billing Team, based in Stones Corner. This role is integral to the efficient administration of day-to-day business operations within the Team. The successful candidate will ensure accurate and timely processing of client daily attendance approvals, output claiming, and invoice coding. You will also be responsible for liaising with clients regarding invoice queries and preparing documentation for fee relief applications.
Key Responsibilities: Client Daily Attendance Approvals: Ensure accurate tracking and approval of client attendance to support billing processes. Output Claiming: Process and manage claims efficiently Invoice Coding and Preparation for Approvals: Accurately code invoices and prepare them for management approval. Client Fee Relief Applications: Manage the application process for client fee relief, ensuring documentation is complete and accurate. Client Liaison: Communicate with clients regarding their invoice queries and provide prompt, professional resolution Financial Documentation: Maintain financial procedures, including the collection, receipting, and processing of invoices. Debit card reconciliation. Advanced Excel Skills: Utilize advanced Excel capabilities for data management, analysis, and reporting. Adobe Sign: Implement electronic signing and workflow processes using Adobe Sign. Microsoft Teams Proficiency: Collaborate and communicate effectively with team members using Microsoft Teams. Key Competencies: Advanced Excel skills, including the ability to create and manage complex spreadsheets, utilise formulas, pivot tables, and data analysis tools. Strong written and verbal communication skills, with the ability to maintain accurate records and prepare correspondence. Experience: Demonstrated experience in administrative systems development and maintenance, with a strong focus on financial procedures. Personal Attributes: High level of integrity, excellent time management skills, and strong interpersonal communication abilities. Essential requirements: Must hold or be eligible to obtain a Working with Children's Card (commonly known as Blue Card) Must hold or be eligible to obtain a NDIS Working Screening Card (commonly known as Yellow Card) Must hold or be eligible to obtain a current National Police Certificate. Must hold a QLD Driver's Licence. Must hold a Diploma in Business Administration or related field, with significant experience in a similar role. Intermediate to advanced IT skills, including the use of payroll software and client management systems Benefits: Salary Sacrifice Opportunities for professional development and career advancement. Supportive and inclusive work environment dedicated to making a positive impact in the community. Comprehensive training provided on all aspects of the role, including transition to the Alayacare Client Management system. If you are a motivated and experienced payroll professional looking to make a difference in the lives of others, we encourage you to apply for this exciting opportunity with Centacare Community Services. Join us in our mission to empower individuals and families to thrive. The role is paid at a level 3.1 ($38.59) under our EBA. Apply now with your resume and cover letter outlining your suitability for the role.
Please note shortlisting and interviews will commence as applications are received.
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults
