Senior Administration Assistant – The Verge Retirement Village Are you a meticulous and organised individual ready to take your career to the next level?
RetireAustralia is seeking for a Senior Administration Assistant with a flair for finesse to join the team at The Verge Retirement Village located in Burleigh on the Gold Coast About The Position In this position, you'll be the responsible for all high-level administrative duties, ensuring that all tasks are performed with precision, timing, and an impeccable sense of professionalism.
But that's not all – when the Village Manager takes a temporary leave of absence, you'll be putting on the Village Manager's hat.
Your duties will include implementing village budgets accurately, mastering all RetireAustralia's operational policies, while aligning with all legislative requirements.
Reporting to the Village Manager, your duties will include: Coordinating the payment of invoices Preparing and receiving revenue in accordance with financial procedures Responding to emergency alarm calls from residents in strict accordance with Village procedures and guidelines Responding and escalating complaints whilst maintaining effective relationships with all residents Liaising with local community groups to co-ordinate the provision of services and social resources Forwarding sales challenges that arise with outgoing residents, incoming residents, solicitors, and all other stakeholders Assessing, reporting, and actioning any risks and hazards Assisting in the completion of WHS Monthly Action Plans We're on the lookout for someone with: Demonstrated success in a similar role Demonstrated knowledge of current industry developments and standards Sound knowledge in Microsoft Suite, database applications and basic financial systems Ability to build rapport and resilience to deal with client complaints Ability to manage and understand the diverse needs and wants of our clientele National Police Check (or ability to obtain) First Aid & CPR Certificate (or ability to obtain) Ability to pass a pre-employment medical and drug and alcohol test Our benefits The wellbeing of all RetireAustralia team members is our priority and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs and a free annual flu vaccination program.
We have a dedicated learning and development team, who have received industry recognition for their training and development programs which assist team members to achieve their personal and professional development goals while working at RetireAustralia.
RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues.
Who we are RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.
Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities.
We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.
With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark.
To take the next step in your career click 'APPLY NOW' to complete our online application.
Applications will be considered as they are received, and interviews will be arranged accordingly.