Senior Administration and System Support Officer At Whitehorse City Council, community is at the heart of everything we do.
Salary: $78k to $89k per annum + 11.5% Superannuation Full Time Based at our Nunawading Office To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and empower employees to be innovative, constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:
Excellent Customer Experience and Service Delivery Great Organisational Culture Innovation and Continuous Improvement Good Governance and Integrity The role: Applications are invited from highly motivated persons for the position of Senior Administration and System Support Officer. The position is a full-time permanent position responsible for overseeing the administrative and customer service functions for Council's Environmental Health Unit in the delivery of health protection programs. This includes the development, review, and implementation of administration policy, procedures, and practice standards, incorporating quality assurance and best practice principles to deliver quality and cost-effective services.
About you: You will have effective experience working in a dynamic administrative environment, including the accurate use, maintenance, testing, and reporting of high volume data management systems (Registration and Inspection Management and Immunisation), and proficiency in the use and application of MS Office programs. The successful applicant will have a commitment to quality and continuous improvement principles and excellence in customer service. Essential to the role is having excellent communication and interpersonal skills, understanding team dynamics, and working effectively in a team environment.
In return, we will offer: The ability to make a difference: Working at Whitehorse City Council, you contribute to making a real difference in the lives of the community and those that live, learn, work, or visit Whitehorse. Great working conditions: A professional environment, friendly and supportive teams, and a flexibility program that promotes employee work-life balance. An extensive Health and Wellbeing offering: Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure), and an active health and wellness program (e.g. stretching, healthy eating demonstrations, and health challenges). Career opportunities: Engaging work and the opportunity to apply your skills and experience. Transformation: We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Reward & Recognition: Extensive reward and recognition program, corporate learning offerings, study assistance, and comprehensive leadership development programs. Further Information: Further information is available from Louis Papageorgiou on 9262 6445. To apply, please submit a copy of your resume (max 5 pages) and one-page statement addressing the selection criteria and what you would bring to the role by 17 November 2024.
Come and join the transformation! Download the Position Description:
Senior Administration and System Support Officer
Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.
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