Senior Account Manager

Details of the offer

Digital & Search Marketing (Marketing & Communications)A forward thinking, innovative and creative social media agency based in Melbourne! They are true believers in social media and how the right creative content can have big impacts on businesses.A tight-knit team, they are culture and values driven. They're all about doing the right thing, positive and optimistic mindsets, and being there for your team members. Creating an environment where you want to do what you love, instead of the feeling of "I have to go to work today".What you'll be doingLeading and managing relationships with the agency's client baseMeeting, presenting and communicating directly with clientsNurturing relationships and mitigating any issuesConsulting and developing strategy for social media and contentManaging reporting, utilizing data and results to discuss feedback and optimization for clientsWhat you'll need to succeedYou'll have demonstrated experience across managing social media content (Facebook, LinkedIn, Instagram) and you understand what platforms a business/brand should use to maximize their reach and outcomes.You know strategy – what works and what doesn't for each individual client, you know it's not a "one size fits all" approachData and analysis have been key components of your campaign performance strategiesYou're a people person – customer service comes naturally, you know how to manage clients and ensure maximum satisfactionYou know how to mitigate issues when things go pear shaped, ensuring calm and supportive communications with clientsYou're obsessed with creativity – in writing, in strategy, in content designYou know agency world and you have 3-4 years in this environment (Must have!)Ability to thrive autonomously in a remote environment for the most part!What's in it for you?Positive, creative, and collaborative culture and organisation valuesVery flexible hybrid/remote working options – transparently you'll be mostly remote, however required onsite to collaborate on content production days a couple days per monthFlexible hours – work the hours that fit into your lifestyleHealth and well-being budgets for all employeesMental health days, and your birthday off!Company retreats in some pretty awesome locationsIf this role sounds like you, please apply now.Not quite right but keen to chat about upcoming opportunities? I'd still love to hear from you!Lucy Wang | Just Digital PeopleM: 0425 049 950 E: ******
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Nominal Salary: To be agreed

Job Function:

Requirements

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