Marsh is seeking candidates for the following position to be based either in Adelaide or Melbourne office (Hybrid):
Senior Account Executive (Insurance Broker)
Prime Responsibility
Placement of new business received from an Agent referral agreement, together with the management of an existing portfolio (primarily property & casualty). Provision of high-level client service, including technical and administrative support through the accurate, efficient, and timely production of all policies and related documentation.
What is in it for you?
Professional environment where your career path really matters and is supported in our global organisation
No 'cold calling' or generating leads
Variety of clientele, products, and daily responsibilities
Great team environment with energetic and supportive colleagues
Genuine work life balance
Leading training and development program
This is a full-time permanent role
In this role you will be responsible for:
Account Administration
Achievement of high levels of Agent/client satisfaction through effective placement and administration of the current portfolio, new business referrals, and portfolio transfers
Provide technical review of current insurance program against placement strategy
Support effective working relationships with Agents/clients and underwriters
Manage full life cycle of placement to renewal, including gathering of renewal information, mid-term transactions, and policy documentation.
Adhere strictly to the Company's Quality practices and other systems and procedures
Comply fully with the Company's Errors and Omissions avoidance policy
All other documentation & other duties as may be required from time to time
Client Awareness/Knowledge
Develop and maintain a sound technical understanding of all major classes of insurance and specialist services which the Company offers
Acquire and maintain an awareness of the Agent/client's business and insurance needs
Develop and maintain a sound understanding of the core aspects of relevant Insurance and related legislation
We would like you to have:
Minimum 3-5 years experience working on a portfolio of business with an in-depth knowledge of property and/or casualty (broking or underwriting)
Excellent Communication, interpersonal and strong organisational skills
Effective decision making and solution focused skills
Ability to work well within a team and autonomously
Tier 1 FSRA accredited
Key Competencies
Working relationships / Teamwork - Maintains effective working relations with colleagues, external clients, and broader industry market segments. Consistently contributes to the team and supports manager and departmental efforts to achieve goals. Demonstrates understanding and respect for different perspectives, values, cultures, and work styles.
Communication - Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehension skills.
Client/Customer Service - Consistent provision of excellent technical, administrative, and consulting support to internal and external clients with frequent reference back to their needs.
Drive & self-motivation - Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor.
Quality & Compliance - Dedicated to the sustained delivery of the highest level of quality in all aspects of work performance and client service; accurately checking processes and tasks; following procedures; adherence to policy.
About Marsh:
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers.
Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.
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