We're not your standard insurance brokerOur story began with four people in a small office on the Gold Coast over 25 years ago. But with a relentless focus on the importance of true customer relationships, we've grown into Australia's most experienced specialist strata insurance broker.BCB's dedicated team of more than 100 employees now manages insurance policies for over 22,000 bodies corporate across Australia. Using our significant strata broking and claims management expertise, we're recognised as subject matter experts and have an enviable reputation as a broker of choice.Our approachWe partner with strata managers to solve problems and remove complexity. We help them make well-informed insurance decisions for the strata communities they look after.Our philosophyBCB's culture is underpinned by our commitment to doing the right thing and acting responsibly. Our focus on increasing revenue and profit ensures we can continue our strong investments in People, Operations, Technology and Growth – our four key Pillars of success.We believe it's people that make a business successful. And as part of our next chapter of growth, we're looking for a new Senior Account Executive to join our dynamic and welcoming team.What you'll doManage a portfolio through all stages of the broking process, with support from the broking teamConfidently manage & respond to queries from clients and underwriters – via both phone & email. This may include complex problem-solvingDevelop strong and effective working relationships with strata managers and underwriters to support business retention and growth in accordance with branch goals and objectivesLead and motivate the team to achieve their personal potential and enhance their career advancement prospectsTrain and mentor colleagues and new team membersMaintain and develop knowledge of legislation, products and systemsWork with the claims team and brokers to ensure operational targets and service expectations are metWhat you'll bringExtensive experience in brokingProven time management skills with track record in delivering tasks within deadlinesCommitment to honesty, integrity and transparencyCustomer-centric perspective, with the desire to go the extra mileStrong organisational skills and an ability to prioritise tasks under pressureExcellent interpersonal and communication skills.Strong attention to detailSelf-motivation, enthusiasm and a proactive approach to problem solvingProficient computer literacy; familiarity with Microsoft Office 365 and insurance softwareDesire to succeed in managing a team remotely and in a hybrid, changeable office environmentWe'd really like it if you also have:Strata insurance experienceMinimum 5+ years' experience in a financial services roleTertiary qualifications in a business-related discipline and/or other relevant qualifications (e.g., Anziif)What it's like to work for usAs part of the Steadfast Group, BCB recognises and supports a range of flexible work arrangements to promote a better work/life balance. Our hybrid working model and market-leading technology platforms enable our people to be connected wherever they are.Experience strong and diverse career prospects with exposure to the largest strata insurers and strata managers in AustraliaBe rewarded with a competitive salary package that allows you to earn as you learnAn opportunity to build a career with Australia's most experienced specialist strata insurance brokerEnjoy generous leave entitlements, including purchased leave, parental/carers leave and time off for volunteer activitiesBenefit from a structured learning and development framework to boost your knowledgeTap into experienced mentors who can guide you along your career pathwayAccess valuable networking opportunities and regular social activitiesWe're a people business. We're looking for the right person with the right attitude to join our fast-paced team within an exceptional workplace culture.Our values guide our behaviour and decisions, helping us work together towards a common goal – United, Protecting Communities. They underpin everything we do, ensuring we maintain high levels of personal integrity and promoting collaboration. We're open to all ideas and proactively seek new approaches to achieve the best outcome for our customers.If you're still reading and you're interested in the role, please apply today or contact ****** for more information.You can also check out our website at www.bcb.com.auSuccessful applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
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