FY25|S&M|#6866Location(s)Melbourne, Australia;Your opportunityThis is an exciting opportunity to take an industry leading SaaS technology solution into the Melbourne Market.New Relic is the leading Observability platform that helps businesses eliminate digital interruptions and improve digital customer experiences. In Australia, New Relic is expanding rapidly in Key Enterprise segments including Banking, Energy, Telecommunications and Retail.We are seeking an experienced Enterprise Account Executive to generate new business within a defined set of New Relic's existing install base accounts; as well as identifying and targeting new logo opportunities.The Account Executive (AE) will own the executive relationships within their defined territory and lead a virtual team of New Relic resources to delight customers by maturing their Observability Usage. Ultimately, the AE will develop strategies and business plans to maximise their customers value from New Relic.What you'll doBuild and manage relationships across assigned major accounts at all levels of the organisation and across the operating units including CIO and other executive relationshipsEnsure continued Annual Recurring Revenue of the New Relic platform - both new and existing across the territory to achieve revenue and quota goals on an annual basisEnsure all New Relic activities continue to deliver on expected business value and continue to achieve the highest levels of customer satisfactionConsistently prospect, qualify and develop a robust new sales pipeline to maintain appropriate level of pipeline coverage for the assigned territoryProvide strategic leadership to assigned major accounts around New Relic best practices, both directly and by engaging the appropriate New Relic teams (Pre Sales, Expert Services, Customer Success, Inside Sales, Exec Management, partners, etc.) to ensure client success at all timesMaintain consistent sales cadence and disciplines with timely and accurate updating of Salesforce.comProduce & maintain key sales planning collateral including territory plans, account plans and opportunity plans for assigned major accountsThis role requiresMin 5 years Direct Sales Experience selling complex Technology Solutions: Must be direct quota carrying and not a BD or Overlay. Must be Technology Solutions, not Hardware, Professional Services or Networks, for exampleMin 2 years sales in SaaS sales: Candidate must have built the foundation structure that is core to selling SaaS. These characteristics include drive urgency & activity, build pipe, land & expand and renewingMin 3 years direct sales experience in Enterprise Accounts: Candidate must be familiar with managing and selling into large complex Enterprise Accounts. Exhibits proven ability to build business value into deals and cultivate senior relationshipsConsistent tenure in roles: Candidate must have proven track record of seeing through and being successful in a role. Solid tenure (>2 yrs). Not jumping roles before establishing competencyProven performer: Candidate must show consistent sales achievement against quota. Ideally show growth year on year. Looking for candidate to show they can build out and be successful in a territoryFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.Our hiring processPlease note that visa sponsorship is not available for this position.In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
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