Securecorp is excited to offer a leadership opportunity for an experienced Security Supervisor to manage the day-to-day operations of our Ipswich sites. In this role, you'll oversee a team of approximately five security officers, ensuring smooth operations and top-tier service delivery. You'll be a key point of contact, working closely with clients, youth care workers, and contractors to ensure high standards of security and compliance are maintained.Key Responsibilities:Act as the primary liaison between clients, customers, and tenants, ensuring clear communication and effective service delivery.Lead and coordinate your team, providing oversight and mentorship to foster a collaborative and professional work environment.Manage and monitor Standard Operating Procedures (SOPs) to ensure compliance and operational consistency.Oversee service and delivery assurance, including regular auditing and reporting to meet quality standards.Coordinate staff rosters, conduct training sessions, and implement screening protocols to maintain a high-performing team.Drive continuous improvement by managing quality systems and contributing to operational excellence.About You:The ideal candidate will bring:A minimum of 3 years' supervisory experience, with a proven ability to manage a small to medium-sized team.Hands-on experience in rostering, training, and screening.Strong organizational and communication skills, with a proactive approach to problem-solving.A commitment to maintaining high standards of compliance and safety.What Securecorp can provide for you:Competitive industry remunerationRewards and recognition programAccess to our Employee Assistance ProgramAccess to our Employee wellbeing platform including free health checks, exclusive discounts to major retail, restaurants, fitness centers and accommodation.Strong focus on Career ProgressionIt is essential that you are highly professional with excellent written and verbal communication skills and a positive attitude.If you think you have what it takes to be a Securecorp employee, don't hesitate, apply now as these positions will fill fast!Securecorp Protective Services - Master License 3318865
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