About the role: As a Security Officer at Downer, you will ensure the safety and security of staff, patients, and visitors at the Royal Adelaide Hospital. Your responsibilities will include monitoring premises, responding to incidents, and maintaining a secure environment tailored to client needs. With your proactive approach and strong communication skills, you'll contribute to a positive atmosphere. If you're dedicated to high-quality service and thrive in dynamic settings, this role offers a meaningful opportunity to impact the community.
This is a Full-Time opportunity - you must be available to work across a 7-day rotating roster, including AM, PM and night shifts to support a 24/7 operation.
Key Responsibilities:
Maintain a secure environment for staff, patients, and visitors through active monitoring and patrols.
Address and resolve security concerns raised by end-users within 24 hours.
Attend Code Blacks and respond to security incidents promptly (within five minutes).
Conduct regular guard tours, reporting maintenance issues and issuing infringement notices as necessary.
Complete mandatory training within one month of employment and adhere to health and safety policies.
Write incident reports promptly after each event or by the end of your shift.
Liaise with internal teams and external partners, including healthcare representatives and emergency services.
Personal Attributes:
Strong interpersonal and communication skills.
Positive attitude with a flexible approach to changing work practices.
Commitment to safety and continual quality improvement.
Strong customer service focus and professionalism in presentation.
Ability to work collaboratively in a team environment.
Competency in reading and writing English to perform duties safely and effectively.
Requirements:
Certificate II in Security (mandatory).
Current SA Security License (mandatory).
Current First Aid certificate with CPR (mandatory).
Current Working with Children Check (WWCC) (mandatory).
Proven experience in security, preferably in a healthcare environment.
Intermediate to advanced computer skills and incident report writing capabilities.
About us:
Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities.
Our Facilities & Asset Services business provides end-to-end facilities management and asset lifecycle support services for Australia's critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities.
Downer acts as the facility manager at The Royal Adelaide Hospital (RAH). The RAH is the largest, busiest and most technologically advanced hospital in Australia with 800 single in-patient rooms, including 100 same-day beds and 80,000 same-day and overnight patient admissions per year.
Why work for us?
Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:
Opportunities for training and development to support your career.
Internal career opportunities across the Downer Group business.
Highly competitive employee exclusive discounts and benefits scheme.
An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.
Please note: As a pre-requisite for this role, successful candidates will be required to undertake a pre-employment medical, as well as provide an up-to-date National Police Clearance and Immunisation history.
As an employer who acknowledges and embraces the importance of our people's diverse experiences, talents and cultures, we encourage applications from people from all ages and backgrounds, including Indigenous Australians, to apply.
Join our team to make a difference in the safety and well-being of our community!
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