As the global market leader in Sea Logistics, our growth and success points to one thing: People.
Our Employees have shaped best business practices internally and with customers around the world.Your RoleWe are seeking a dynamic individual who embodies a proactive "can-do" attitude and is passionate about developing others.
The goal of the role is to elevate the knowledge and competencies of our teams, enhancing both customer and employee experiences.
The ideal candidate must excel in clear communication and possess a diverse range of training methods and techniques.
A background in customer service or equivalent, coupled with a broad understanding of freight forwarding, is highly desirable.
We are looking for someone who takes initiative, excels in both independent and team settings, and is eager to make a positive impact.
Your ResponsibilitiesYou will focus on supporting the organization in achieving operational excellence by upscaling the knowledge and competencies of our teams through exceptional instructional methods, training, along with coaching and skills development.
You will drive productivity organically and ensure the organization is always fully equipped for success.
To provide operational systems and general business field training to new users with effective training techniques and high-quality documentation.
This includes conducting online training and live training.To ensure that all training is accurately recorded in the company's Learning Management System (LMS).To monitor and report the completeness of training for both hard and soft skill competencies.To research methods and techniques in workplace training, remaining up-to-date on developments within the industry and the competition.To administer assessments to determine the effectiveness of training strategies.To create high-quality training material as per KN standards using available digital platforms/technology (myKN/Wiki) as determined by the company.To develop training concepts and learning paths for teams and individuals.To drive productivity organically through upscaling the knowledge and competencies of the organization.Your Skills and ExperiencesExperience in conducting training sessions both on-site and remotely.Proven experience in managing and supervising teams.Preferably familiarity with import/export, warehouse, and transport operations.Excellent planning, organizing, and time management skills.Strong collaboration and communication abilities.Proficient in Microsoft Word, Excel, and PowerPoint.Good Reasons to JoinWe offer flexible working arrangements to our employees.
This includes the ability to skip the commute and work from home and also take advantage of working at multiple site locations as well as flexibility in regards to daily working hours.
We will help you to achieve your goals with continuous professional development and regular career progression discussions.
Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities.
If you are looking for a career, not just a job then you are in the right place.
We seek to make a difference today, for the people of tomorrow.
Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030.
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