School Community Liaison Officer - North Queensland Region Education (Organisation site )
North Queensland Region, Early Childhood and State Schools Division
Do you enjoy talking to people and providing advice and assistance on departmental policy and guidelines? Are you interested in taking an active role in assisting parents, carers, and community members to resolve theirconcerns?
The North Queensland Region is looking for someone dynamic and eager to achieve resolutions for parents, carers, and community members.
Job details Position status
Position status Fixed Term Temporary
Position type
Position type Flexible full-time
Occupational group
Occupational group Education & Training
Classification
Classification AO5
Workplace Location
Job ad reference
Job ad reference QLD/NQR570005/24T
Closing date 20-Jun-2024
Yearly salary
Yearly salary $99752 - $108216
Fortnightly salary
Fortnightly salary $3823.50 - $4147.90
Job duration
Job duration A period of 12 months unless otherwise determined
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role Responsibilities include:
Listen and understand using empathy and compassion, to initial telephone contact with parents, carers and other community members' regarding concerns or complaints and refer them back to the school to negotiate a suitable outcome.Provide advice to parents, carers and other community members on a broad range of departmental policies and guidelines and assist them with their understanding of such policy and guidelines.Liaise between the parents, carers and other community members and the school, to achieve a suitable outcome and resolution of relevant issues.Foster open effective communication, and develop relationships to enhance the likelihood of resolution of concerns between parents, carers, other community members and school personnel.Please view the Role Description for a full list of responsibilities.
About You: Strong communicator who is able to have difficult discussions.Able to work effectively as part of a team.Able to manage competing priorities.Interested? To Apply: Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services. Salary rate shown is reflective of full-time (1.0 FTE). We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.
DocumentsBefore applying for this vacancy please ensure you read the documents below.
Keyword
Please use * for wildcard searches. Search exact phrase
Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords. Location
Hold down the control (Ctrl) button and use your computer mouse to select multiple options Occupational group
Hold down the control (Ctrl) button and use your computer mouse to select multiple options Salary (yearly) Leave blank if you are searching for casual jobs Minimum Maximum Total Remuneration Only used for Senior Medical or Executive positions We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.
#J-18808-Ljbffr
