Scheduling Officer

Details of the offer

Employment Status:Temporary Full time - 6 monthsNo. of Vacancies:1Closing Date: 17 Jan 2025 AEDTTemporary Full-time position (6 months)Exciting fast-paced roleWork From HomeAbout us:integratedliving Australia is an award-winning industry-leading provider, known for its person-centered approach to care. We are committed to delivering exceptional health and wellbeing outcomes for our regional, rural and remote clients.Our culture is dynamic and fast-paced; we move quickly and deliver results.As an organisation, we aim to provide exceptional in-home care with a 2025 focus of being the leading provider of health and community care services for our clients - people who are either ageing or living with a chronic illness or disability.Job ResponsibilitiesReporting to the Scheduling Manager, you will enjoy coordinating the allocation of community support workers to services within operational requirements. You will be the primary contact for unplanned staff absence and will offer responsive solutions whilst handling calls to staff, clients, and their families.As a Scheduling Officer, you will enjoy problem-solving for clients and support workers and must be confident in multi-tasking to ensure we deliver quality services. As well as:Consistently providing exceptional customer service and a commitment to providing the best care to our customersPromptly responding to internal stakeholder requestsProducing accurate and timely reports that reflect results achievedEmbracing a culture of accountability and meeting or exceeding communicated customer service standards.Skills and experience you will need to succeedExtensive and complex scheduling/rostering experience with a minimum of 50 staff or logistics schedulingWell-developed problem-solving, analytical, and reporting skillsHighly effective communication and interpersonal skillsDemonstrated ability to perform under pressure and meet targets and deadlinesHigh attention to detail and accurate data entry skillsFlexibility and adaptability to an ever-changing industryExperience working in a fast-paced environmentBenefits for youWe offer a growing range of benefits including:Flexible, supportive work environmentBe part of an organisation providing valued support to our clients and the communityPay less tax through salary packaging optionsProfessional development and career progression opportunitiesA safe and healthy workplace culture which promotes diversity and mutual respectDon't delay as we're assessing applications as they are received. We'd love to hear how your capabilities, achievements, and experiences set you apart.Applications will close on 2nd October 2020.For any further enquiries please contact Careers .integratedliving Australia values diversity and promotes understanding and inclusion of all people organisation-wide. Our workforce proudly reflects the local communities we live and work in, and we actively encourage all applications.Apply Now#J-18808-Ljbffr


Nominal Salary: To be agreed

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