SCHEDULING - CLIENT SERVICES, OPERATIONS AND ADMIN COORDINATORAdministrative Assistants (Administration & Office Support)
Full time
Are you seeking a role within a supportive team, where everyone gets along in a happy and positive work environment? Are you seeking a diverse role where no two days will be the same? Would a role in a growing business that genuinely supports your ongoing professional development appeal? If you are nodding "yes" to the above three questions, then you will relish the opportunity to work with genuine, down-to-earth colleagues in a role that will allow you to add true value to our business.
This role has a flexible starting date, either prior to or after the New Year. Located in Port Melbourne, Reliable Plumbing Services is the No 1 commercial plumbing supplier to the University sector, where we support the ongoing preventative, reactive and facilities maintenance within universities around the state.
We're looking for a confident Scheduling, Client Services and Administration Coordinator to support our rapidly growing business. The role will be based in our modern Port Melbourne offices. This newly created role is integral in upholding the exemplary standard of service we provide to our dedicated clientele.
You'll be involved in a broad spectrum of tasks such as:
Planning daily (reactive) and weekly (scheduled) schedules for our trades teamBeing the first point of call for incoming technician queriesEnter / manage / update and close jobs into the job management system (AroFlo)Track technicians to ensure the closest resource is allocatedAssist with scheduling project workGenerate purchase ordersCompile regular client reportsManage RDO rostersInvoicing and Job CostingAttending monthly site meetingsHours are Monday to Friday – 8.30am to 5.00pmYou will be a positive person who will take great satisfaction in ticking things off your to-do list. You'll present with a friendly disposition and convey a positive vibe in all your written and verbal communications. You'll have an awesome work ethic, be highly motivated and self-driven and be eager to have a go at new things, whilst effortlessly balancing professionalism, with your fun personality and great sense of humour.
A key part of the role will be utilising our existing cloud-based software systems. For this reason, you will need to have excellent IT and computer skills and be comfortable learning new software packages. We utilise AroFlo and Xero, and experience in this or a similar job management system/accounting software would be advantageous. The role involves attention to detail and accuracy in dealing with reports, invoices and KPI tracking.
As an employer, Reliable Plumbing Services offer a dynamic work environment. You will be part of a united office-based team who all enjoy each other's company, working in an office with positivity and friendly banter. We have a weekly team lunch and regularly hold team events, and other fun activities to create a happy work environment. This role offers a genuine opportunity to grow alongside the company, and the ability to take on new roles as they develop.
If you are ready to take on a new challenge and serious about a move to an organisation that truly values its people, then please don't hesitate to take the first step and forward your application (cover letter / CV) via the Seek "apply now" icon. Your cover letter should highlight your skills, strengths, and why this position appeals to you, in addition, it will highlight your attention to detail showing that you have read the job ad in full. WE CAN'T WAIT TO WELCOME YOU TO OUR TEAM Reliable Plumbing Services is an Equal Opportunity Employer and promotes team Diversity.
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