WHO WE ARE?Scape's vision is to be the Earth's best living company. We are a leading provider of student accommodation in Australia, currently providing a home to 17,000 students and growing. We don't simply provide a bed and roof; we also offer a unique and safe environment to help students make the most of their studies.ABOUT THE ROLEThe casual ScapeSafe Security Control Room Coordinator contributes to the safety and well-being of students, staff, and all Scape properties by monitoring CCTV and managing security systems. The role is central to the operational response of security resources across all properties.As a Security Control Room Operations Coordinator, you will play a vital role in ensuring the safety and security of our student accommodation properties. Your responsibilities will include:Managing control room operations by monitoring CCTV systems, alarms, and access control systems to identify and respond to security incidents promptly.Monitoring live and recorded CCTV footage to detect unauthorized access, suspicious activities, or safety hazards within our properties.Coordinating and monitoring security patrols, ensuring proper coverage and focusing on properties accommodating individuals under 18.Collaborating closely with on-site security personnel, property management, and other stakeholders to ensure effective communication and coordination of security-related activities.Utilising vehicle tracking systems to monitor patrol cars and overnight staff in real-time for enhanced security coverage.Maintaining a good working relationship with all site staff and reporting staffing, rostering, and contractor issues.THE IDEAL CANDIDATEWe're seeking a dynamic individual with a keen eye for detail and a proactive approach to security operations. The ideal candidate thrives in a fast-paced environment, excels in communication, and demonstrates a strong commitment to ensuring the safety and well-being of others.Knowledge, Skills, and Experience:High school diploma or equivalent; additional CCTV security-related certifications and training is essential.Proven experience in security control room operations, CCTV monitoring, and incident management.Fluent understanding of security protocols, procedures, and best practices.Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.Strong attention to detail and the ability to identify and respond to security incidents swiftly.Excellent communication and interpersonal skills to coordinate with various stakeholders.Proficiency in operating CCTV systems and other security-related technologies.Knowledge of vehicle tracking systems or the ability to quickly learn and adapt to such systems.Strong computer skills for incident reporting, documentation, and vehicle tracking software.A valid 1E Security License.Note: This position requires working overnight shifts, including weekends and holidays, to ensure round-the-clock security coverage for the student accommodation portfolio.THE FINE PRINTAt Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.This is a great time to be joining a growing business that is willing and able to make a difference for our student residents, stakeholders, and the community as a whole.Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better!If you feel you would like to join our team, apply now with your CV and 1-page cover letter!No agencies please.
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