WE ARE FUJITSU We use technology to make happier lives.
We are a global leader in technology and business solutions that transform organizations and the world around us.
We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
ABOUT THE ROLE The SAP HANA/BASIS Administrator will use their in-depth knowledge of SAP platforms to provide expert advice on the management and maintenance of those platforms.
They will be required to ensure the provision and support of the Agencys SAP platforms, ensuring the security of the day-to-day technical operations.
Some out of hours work may be required, to complete scheduled work or assist with complex incidents.
These hours can be substituted for time off in lieu (TOIL).
Hybrid Contractual (12 months) RFQ Opportunity RESPONSIBILITIES AND ACCOUNTABILITIES Key duties may include, but are not limited to: Perform daily system health checks of the production and fine tune performance issues prior to the business hours.
Initiate in-house tests during system health check, perform troubleshooting and resolve identified issues Implement root cause analysis, troubleshooting and resolution of issues impacting SAP landscapes.
Monitor and provide expert advice over Sap Java systems in relation to system capacity and its availability to manage the load.
Monitor database load, activities and take preventive measures to avoid high response times.
Create task cards for activities/issues that require regular intervene by multiple staff members for quick resolution of issues.
Provide assistance during system patching and kernel upgrades SAP HANA system administration tasks such as daily health checks, on-demand tasks and upgrades at Hana environment.
Perform table replication SAP landscape Transformation server to allow real time or schedule time data replication.
Monitor and troubleshoot HANA WLM and dashboard applications via system replication.
Change Management and its sub-processes such as Assessment of change proposals, RFC logging and review, Assessment & Implementation of Emergency Changes, Change scheduling, Deployment, Post Implementation Review and Change Closure Provide technical assistance in resolving issues related to Business Objects, DQM and Data Services.
Develop detailed cutover checklist and project plan incorporating both technical and operations or business tasks Creating and maintaining the Cutover Project Plan as per the cutover standards.
Work with system owners to develop a test scope, prepare for testing and ensure remediation has been completed effectively.
Provide cutover status reporting to project leadership and key stakeholders involved in coordination of legacy shut down activities prior to application activation.
Monitor and manage systems availability and their load using third party tools such as DCRUM, Dynatrace AppMon, NAM, Watch4Net, Kibana and Grafana.
Work closely with Network Operations team in monitoring the production systems and resolving them on priority basis.
Provide system support and perform technical troubleshooting as needed to ensure 24/7 availability of all system via Incident on call during non-business hours.
Provide technical assistance in resolving issues related to migration, implementation and post Go-Live activities.
Resolve production incidents lodged via OpenText Service Manager.
REQUIREMENTS AND EXPERIENCE Must have 5 years or more SAP BASIS experience in a large and complex environment.
Experience with multiple SAP Technologies (such as CRM, PSCD, ERP, Java, HANA, etc.)
Experience with Implementing Early Watch Alert Recommendations Experience with SAP ABAP and HANA performance tuning.
Experience with Incident Resolution and Root Cause Analysis.
Knowledge of SAP System Upgrade and associated tasks.
Experience with HANA & DB2 as the database platform for SAP Applications.
An NV1 security clearance is required.
Defense experience is highly desirable.
Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion.
We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.
We call this Be Completely You.
We put people first.
We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
We offer tailored career paths across our global organization to support your professional and personal growth.
Our customers trust us.
We have an excellent reputation across the region and globally.
Best in-class reward and recognition programs flexible work, volunteering leave, and more.
We live our values of aspiration, trust, and empathy, all day, every day.
Commitment to Diversity, Equity, and Inclusion As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose.
In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Maori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders.
Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.