Service Technician – Night Shift | Heatherbrae NSW
Our Company and Culture
Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.
Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.
We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.
The role
An exciting opportunity exists for an experienced Components Technician to join the team at our Heatherbrae facility. In this role, you will be required to perform high-quality assessments and repairs of various Sandvik components and complete general workshop duties as required. Working within our Production, Research & Development (PRD) Centre – previous experience working on transmissions, converters, upboxes/dropboxes, and axles is preferred.
To be successful, you will be able to demonstrate a technical understanding of Sandvik equipment. Your application of a proactive approach to ensuring machine performance will assist our customers in improving their productivity and the success of their operations, ensuring that we further expand our customer base in the area and the growth of the support team.
As a technician, you will be performing inspections and repairs on a range of specialist mining equipment, including but not limited to:
Individual components from Sandvik machines Ancillary UG equipment To support you, we will supply product training and the support of our dedicated product support personnel.
The role will work on a 4-day roster from the Heatherbrae Site, on night shift working hours from 3:20 PM to 12:50 AM.
Areas of responsibility
Perform work in a safe manner in a team environment Adhere to all Sandvik EHS and environmental policies and procedures Maintenance and servicing of equipment Plan for correct tools and parts required to perform tasks, according to work procedures Commissioning of products that includes quality inspections and commissioning/dyno testing Conduct root cause analysis (RCA) to identify and solve common problems as first line support Use knowledge and experience to solve standard problems for customers Understand system functionality and interactions of hydraulics/mechanics/electrics/automation/pneumatics/materials Complete maintenance reports for internal and external stakeholders Occasionally collect technical feedback in the Sales Area Assign simple tasks to junior staff and guide them in completing them Ensure that routine work procedures are carried out according to safety standards Adhere to all policies & procedures, especially the EHS policies Work effectively either in a team environment or autonomously Your profile
Relevant Trade Qualification is desirable or relevant work experience Valid Driver's License (compulsory) Strong customer service and communication skills Flexible to work with customer requirements, procedures, and safety policies Positive attitude and a high level of determination to achieve targets set for customer satisfaction Attention to detail and good interpersonal skills Ability to work unsupervised Proactive, self-motivated, and demonstrate initiative Ability to learn and use digital mobile tools and applications Agencies need not apply.
You must have the right to live and work in Australia to apply for this job.
What we offer
Competitive wages, additional allowances, and annual bonus Favourable Superannuation contribution above statutory requirement Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program Employee Referral Program that pays up to $5,000 per successful referral Company funded paid parental leave which includes superannuation contributions during the leave period Training opportunities for employees – from internal programs to contributions towards external studies A Sandvik Wellness Program for employees who want to improve their health and wellbeing We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.
Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.
Talent Acquisition Specialist
Alex Buckland
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