Amaraa Hair offers an unparalleled blend of upscale hair services and pampering that transcends the ordinary salon experience. It's more than just hair; it's a revolutionary approach combining artistry, education, empowerment, and excellence. Our clients enjoy a redefined luxury salon experience, with a full-service bar, relaxation lounge, and a curated gift shop.
BENEFITS OF WORKING AT AMARAAFull-time permanent position, highly competitive salaryHalf-day Saturdays and early finish on Thursdays & FridaysCareer growth with ongoing paid education and development programsOpportunity to be a part of Perth's first luxury salonSupportive, fun, and inclusive work environmentStaff hair nights and team dinnersExclusive family discountsFree all-day parkingTHE ROLEFull-time position, working Tuesday- Saturday, with early finishes on Thursdays and Fridays. Enjoy half days on Saturdays.
The Salon Coordinator at Amaraa Hair is the backbone of our daily operations, ensuring a seamless, luxurious client experience while supporting the team and driving business efficiency. This dynamic role involves managing appointments, client communications, and social media inquiries, while also handling inventory, retail sales, and daily financial tasks.
You'll maintain a polished salon ambiance, oversee all appointments, scheduling and meetings, and coordinate appointments, promotions and events. Additionally, you'll ensure compliance with policies, manage client records, and provide operational support to enhance team productivity. This position is ideal for someone who thrives on organisation, 5-star client care, and innovation, and who is passionate about contributing to the success of a leading luxury salon.
RESPONSIBILITIES Oversee seamless daily salon operations, focusing on innovation and process improvementsCoordinate appointments to deliver an exceptional and high-quality client experienceAct as the primary point of contact for customer service, handling calls, emails, text messages, and social media platforms with professionalism and positivityUtilise your front-of-house expertise to elevate client interactions and overall customer satisfactionCurate a sophisticated, welcoming salon environment that reflects the highest industry standardsManage logistical tasks, including inventory control, stock ordering, and implementing efficient systemsHandle client checkouts, rebook appointments, and maintain accurate recordsEnsure stations and salon areas are impeccably clean and well-maintainedUphold health and safety requirements across all salon operationsProvide support for salon functionality, including station preparation and general maintenanceProactively anticipate the owner's needs and assist in prioritising tasks to enhance efficiency and productivityProvide administrative support for various projects, including conducting research, preparing documentation, and ensuring timely follow-upsCollaborate to uphold a positive and professional salon atmosphere that reflects the owner's vision and high standardsQUALIFICATIONS Minimum 3 years experience in a similar roleProficiency in front-of-house or management, utilising your professional versatilityIn-depth knowledge of industry trends/booking systems with impeccable organisational and communication skillsCustomer-centric approach aligned with the highest standards of serviceAbility to thrive in a luxury environment, demonstrating adaptability and efficiencyProficient phone-handling skills coupled with a skill for cultivating positive client interactions and conflict resolutionYOUR IMPACT ON STAFF DYNAMICS Provide influential leadership to the salon team working closely alongside salon manager, fostering a positive and collaborative work environment.Develop and implement effective strategies/KPI's for staff training and developmentMonitor and evaluate staff performance, offering constructive feedback and supportEncourage a culture of creativity and innovation, motivating team members to contribute new ideasWHAT WE OFFER A commitment to a role that values and rewards your professional dedicationCompetitive salary structure with bonuses: Recognising and appreciating your expertisePotential annual bonus based on staff KPIs and salon targetsProfessional and collaborative work environment: Aspiring to inspire, innovate, and revolutionise the hair industryOpportunities for career advancement: Propel your professional growth in a prestigious settingABOUT YOUMinimum of 3 years' experience in a similar roleImpeccable personal presentation and adherence to the dress codeEager to learn and continuously improveStrong communication and interpersonal skillsExceptional customer service orientationProfessional, adaptable, and flexible in a dynamic environmentExcellent time management and organisational skillsStrong attention to detail and accuracyFull and unrestricted working rights in AustraliaNEXT STEPSReady to step into a rewarding and enjoyable career?
Your journey towards mastering the art of Hair starts here at Amaraa.
Please apply via Seek, including a cover letter and CV.
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