Our Business Strategists in the State and Local sector guide passionate, high-performing, collaborative teams focused on delivering complex, ground-breaking strategy engagements. We interactively engage CxO-level customers, craft innovative, experience-led strategies which clearly define the vision, program success metrics and executable roadmaps which achieve desired business outcomes. We work with our key customers, partners, and technical delivery leaders to drive scale, speed to value and a sustained landscape for future success.
The right candidate will bring technology-enabled, large-scale business transformation experience and knowledge of industry trends in state and local government, demonstrating this credibility as a strategic advisor to our customers, partners, and internal Salesforce teams. Critical to the role is the ability to think strategically about business, product, and technical challenges as you drive customer efficiencies, cost savings, and quick innovation available on the Salesforce platform. This highly analytical and visionary advisor will identify emerging opportunities, conduct comprehensive white space analyses, and drive strategic sales initiatives. In this role, you will assess untapped markets, uncover growth areas, and create reusable go-to-market strategies and assets that empower our teams to implement with precision and scale. The ideal candidate will have a strong ability to synthesize market insights, develop actionable strategies, and align diverse team members on a common path forward, ensuring Business and IT executives adopt joint ownership for results. Your efforts will culminate in the execution of key strategies that will support the team's efforts in building a sales pipeline and achieving their annual bookings quota.
We believe the best strategists are those who obsess over the creation of customer and business value and are trusted advisors with internal partners. Experience in navigating large scale organizations to lead change quickly is a must. The ideal candidate will have a customer-centric and collaborative mentality, willing to go above and beyond for the customer, and will break down barriers in order to ensure customer success!
Responsibilities
Help position and sell large-enterprise Salesforce Professional Services consulting engagements to customers, working cross-functionally within Salesforce to define the program scope, team, value narrative and pitch
Conduct assessments and facilitate workshops to gain alignment with leaders on a future-state vision, including business objectives, capabilities, value drivers, success metrics and technology priorities
Perform and distill customer, industry and end-user research to identify key partner needs, customer expectations and experience-led business opportunities
Identify enterprise business process/operations improvements to realize efficiencies and increase impact
Craft innovative, forward-looking strategies which use the power of the Salesforce platform and transform sophisticated, global companies to gain competitive advantage and growth in their markets
Help business and IT leaders embrace new digital operating models, governance strategies and a customer- and user-centric mentality and approach to decision-making
Uncover future Sales opportunities to drive incremental customer value
Analyze opportunities and improvement data to articulate the strategic, operational and financial impact our platform and professional services delivered to the customer
Develop strategic business cases to project the value of strategy, the case for change and the implications of change for the organization
Foster solution/organizational adoption and strategy evolution to continue to deliver value with fast increment delivery cycles
Conduct comprehensive white space analyses to advise and drive pivotal initiatives crafted to uncover growth areas
Develop and support a Partner Strategy to drive opportunities for Salesforce professional services.
Lead the strategic approach for crafting reusable frameworks and assets that empower our professional services teams within the State and Local markets
Requirements
10+ years leading or consulting in enterprise-level technology transformation programs for the
State and Local Government
and/or Fortune 500 companies.
5+ years experience with State or Local Public Sector services and customers and agency missions
GTM support experience, including prioritizing, proposal development, RFP response, demos and presentations
Experience in Business Strategy, Project Management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization
Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation and operational readiness
Understanding of key business value drivers and success metrics typical of large-enterprise companies
Knowledge of State and Local procurement processes, government contracting mechanisms, policies, and budgets
Ability to analyze and synthesize sophisticated information, working in situations where data may be absent or ambiguous and creative approaches are required
Strong executive presence and presentation and facilitation skills, confident objection-handling abilities, comfortable collaborating with and addressing C-suite executives, CIOs, and political appointees
Results-oriented, strategic problem solver that enjoys helping customers build a vision to transform from current state to future state
Creative, high-energy, high-reaching self-starter comfortable running initiatives and programs independently within a "start up-paced" technology company
Thrive working collaboratively and cross-functionally, particularly with Sales, Engagement Delivery Leaders, Solution and Technical Architects, Designers and External Partners
Salesforce product knowledge (or similar low code/no code SaaS and PaaS platforms) and solution design are desired, but not required
Specialized knowledge of one or more government topical areas relevant to some state agencies is preferred (examples: knowledge of LPI, CCWIS, DMV).
Bachelor's degree or equivalent experience
Ability to travel 25%
Our Investment In You
Extraordinary enablement and on-demand training - check out
Trailhead.com
for a sneak peek
Exposure to executive leaders with vision with a passion for living our values
Path to promotion with accelerated leadership development programs
Weekly 1:1 coaching with your leadership
Fast Ramp mentorship program
Volunteer Opportunities
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We have a public-facing website that explains our various benefits for health, finance, time off, perks, parental benefits and discounts! Visit
https://www.salesforcebenefits.com/
for the full breakdown
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