Consultants (Information & Communication Technology)Full timeEnnovative has experienced rapid growth as a Salesforce ISV/SIs. After releasing its first ISV app CFSuite to Local Government, it is looking to bolster its technical capability with an Experienced and Enthusiastic technical lead to oversee development of the ISV product and lead CFSuite implementations in Local Governments across Australia.Your role will include:Listing technical requirements and steps that translate the business requirementsConfigure Salesforce objects, workflows, approval processes, and validation rules.Train end-users and support the business during roll-out periods.Perform Quality Assurance Management and help the team with UAT.Generate user stories and test cases and participate in change management.Support business by identifying opportunities for process improvement and automation.Coordinate project delivery by participating in design reviews and walkthroughs to communicate systems designs and validate proposed solutions.Experience with Salesforce deployment procedures.Provide support for Salesforce-related issues including data quality, configuration defects, training, reports & dashboards, user management, minor enhancements, and other system-related issues.To be the successful candidate you must have the following:Minimum 3 years of Salesforce experience.Minimum 3 years of commercial business experience.Strong communication/interpersonal skills, capable of interacting with multiple levels of IT and Business management.Expert in advanced writing, verbal, and other presentation skills.Prior experience working with Local Government Customers.It is desirable that you must have the following:Prior experience working with Local Government Customers.Desirable Salesforce Certifications:Salesforce Certified Service Cloud ConsultantSalesforce Certified Community Cloud
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