Full time
Permanent Full-Time role with Regular work and guaranteed hours.Training, Coaching and Development for an employee looking to grow and learn.Promotional opportunities for driven applicants at AU's leading food services company.About the Role Join Moco as a Sales Support Specialist in our Customer Experience team and be at the forefront of our exciting growth journey! In this pivotal role, you'll empower our sales team by managing order processing, facilitating client communication, and providing exceptional support that ensures our customers thrive in the hospitality industry. You'll have the chance to analyse sales data, create impactful proposals, and collaborate with various departments to resolve any challenges that arise. This opportunity to grow with a dynamic company that values innovation and teamwork. If you're ready to make a real impact and contribute to our mission of delivering unparalleled service, we want to hear from you!
Responsibilities Assist the sales team with order processing, tracking, pricing and fulfilling client requests.Serve as the primary contact for clients, ensuring seamless communication between customers and internal teams.Maintain accurate records of sales activities, customer information and transactions.Generate sales reports and provide analysis to help identify trends and opportunities for improvement. Assisting in sales proposals, contract and customer presentations.Resolve any issues related to product availability, shipment, or customer concerns, while collaborating with relevant departments.Skills, Experience & Attributes 2+ years of experience in a sales support, customer service, or administrative role.Excellent communication skills, both verbal and written.Proficient in MS Office Suite and CRM software.Strong organisational skills with the ability to prioritise and handle multiple tasks.Ability to work independently and as part of a team.A customer-first attitude with a keen eye for detail.How to Apply To submit your application, click the QUICK APPLY button on this page, or contact Travis Gibson – Talent Acquisition Manager – on ******
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