Are you passionate about providing exceptional customer service and looking to join a dynamic team? SSE is seeking a dedicated Sales Support Advisor to join our growing company. In this role, you will be the backbone of our sales team, ensuring smooth operations and excellent customer experiences. You will handle customer inquiries, process orders, and support our sales representatives in achieving their targets. If you have strong communication skills, a keen eye for detail, and a proactive attitude, we want to hear from you. Join us at SSE and be a part of a company that values innovation and teamwork.
Key Responsibilities: PricingContract RetentionRenewalsContract AdministrationSecuring contracts into our evolve systemIt is your responsibility to accurately log, quote, and accept high volumes of electricity and gas contracts within the commercial sector as well as ad hoc pieces of work related to the role.
What do you need? It is imperative you have a passion for accuracy to ensure that all work is correct, delivered on time to prospective and renewing customers, and falls within stringent compliance parameters. You will need some customer service skills to provide a flexible service to both internal and external customers. Being an excellent rapport builder and communicator is essential as you will be working with all levels.
A strong teamwork ethic is essential for the role to meet the fast-paced business demands as we are a growing department and change is always happening. You should be comfortable working closely with your team or independently. You should also expect to meet targets and manage your own workload.
A good working knowledge of Microsoft Office packages (Word and Excel) is essential. Utility experience would be desirable but not essential. We can provide training, and you'll be sure to learn a lot as a Sales Support Advisor.
What happens now? We understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within a week. We appreciate your patience and look forward to the possibility of welcoming you aboard.
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