AUS Main Office, B, 10-16 South Road, Rydalmere, New South Wales, Australia Req #1240
As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers through research, development, and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers, and the communities we serve in a cooperative and sustainable manner.
Are you a qualified naturopath or nutritionist with a passion for educating on natural medicine products and growing brand sales? If you enjoy building solid relationships with customers, then our Sales Representative role may be perfect for you! At Factors Group, our employees are critical to our success, and we care about our teams, their wellbeing, and work-life balance. If this sounds like a good fit, we want to hear from you!
Monday to Friday 9:00 am – 5:00 pm (flexible) About the role:Grow territory sales by developing strong relationships, commitment to the brand, and product knowledgeAchieve established territory goals and projections: sales targets, new product sales, lead generation, new account openings, and follow-upAchieve a minimum of 6 customer meetings/trainings/drop-ins/calls per dayAchieve 100% coverage of assigned customers each monthEstablish, prepare, and detail accounts on a regular call cycle, communicating updates and promotionsProvide customers with technical advice related to products; advise customers with expert knowledge of productsQualify and open new accounts and process orders in an accurate and timely mannerLog details of calls, issues, and customer interactions in customer relationship management (CRM) tool and update progress and resolutionProvide detailed regular reports on call cycle, challenges, opportunities, competitor intelligence, and customer feedbackFollow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs), and current Good Manufacturing Practices (GMP)Strictly adhere to and observe all safety policies as outlined in the company policies and training sessionsOther duties as requiredSkills and experience:Bachelor of Science degree in Nutrition or Natural MedicineMinimum two years of experience in sales (preferably in the natural health industry)An equivalent combination of education and experience may be consideredMust be available for bi-monthly intrastate travel to service regional accountsValid Australian driver's license and access to a reliable vehicleComputer proficient in MS Office (Word, Excel, PowerPoint) and basic CRM systemsSelf-motivated, organised, and detail-orientedExcellent communication and presentation skills (verbal and written) in EnglishMust be customer service oriented with a strong track record of excellenceMust have the ability to quickly learn systems, processes, and proceduresProven ability to deal with high-profile accounts and customersAbility to converse with people from diverse backgroundsAbility to work under pressure to meet deadlinesAbility to prioritise and manage time effectivelyMust work well individually and in a dynamic team environmentAble to manage territory call cycle, an expense account, and arrange travel under the travel/events guidelines providedBenefits and perks:We believe our people are one of our greatest assets and we strive to provide our employees with a challenging and rewarding work environmentYou will be joining a globally recognised B Corp certified company with big expansion plans for AustraliaWe are a dynamic company with room to grow and developWe offer a very competitive salaryWe also offer staff discounts on all our productsThis position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications, and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
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