Sandvik Mining and Rock SolutionsSales Representative– Heatherbrae | Newcastle NSWOur Company and CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.The roleThe Sales Representative identifies aftermarket parts and service sales opportunities for Sandvik customers. This role involves developing and growing customer relationships through effective account management, aligning customer needs with Sandvik's offerings. Focusing on medium- and long-term goals, the Sales Representative supports customers and explores growth opportunities, providing high-level representation to ensure strategic alignment with both the customer and Sandvik.Areas of responsibilityIdentifies aftermarket issues and opportunities and acts as liaison with customer through to completion.Develops sales opportunities for all aftermarket products for all Sandvik product lines.Performs gap analysis on existing fleet to identify sales opportunities.Responsible for achievement of agreed targets.Ensures accounts follow terms and conditions of sale.Provides support and assistance following up outstanding debtors.Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner.Predictive parts forecasting through analysing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation.Your profileYou will be flexible, self-motivated, and customer-focused, demonstrating exceptional communication and organisational abilities. You build strong relationships to understand the customer's business and manage a well-structured sales pipeline, working well with internal stakeholders to develop sales strategies and achieve set targets. Agile and task-oriented, you will be a motivated self-starter, willing to accept challenges and build trust with various stakeholders. You come with a high level of determination to achieve goals and deliver exceptional customer interactions. A trade qualification or mechanical aptitude is preferred, along with the confidence to attend underground operations and the capacity to travel up to 50% regionally. A proactive mindset and eagerness to advance your knowledge are key drivers for this position.You have a demonstrated history of high achievement in customer support or account management, with a strong enthusiasm for sales. Accreditation in business, mechanical, or electrical fields is favourable, and aftermarket sales or service experience in mining, particularly with Sandvik equipment, is a distinct advantage. You should be interested in personal and professional development, with a background in parts and service, surface, or underground mining, being highly beneficial.What we offerA rewarding career with diverse opportunitiesFlexibility to work from homeAn Employee Benefits Program including salary sacrifice options13% Superannuation on top of all earningsLength of Service Recognition programCompany funded paid parental leaveTraining and development opportunitiesCompany vehicle provided
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