We Are Australia's Preferred Trade Supplier Of Parts, Tools, Accessories & Workshop Equipment.Australian Owned & Operated Over 850 Delivery Vehicles Over 500K Parts AvailableYour Local Mechanics Parts SupplierAt Burson, we live by Our Values:Our values are not something that purely exists on an office wall, our teams live and breathe these values every day. We take pride in caring about what we do and how we do it, we support each other making sure everyone is a part of the journey and fun is had along the way. We go the extra mile to get the job done whilst always striving to doing the right thing and do what we say.It is because of these values and our focus on people that sets us apart from our competitors.WE GIVE A DAMN WE ARE IN IT TOGETHER WE DO THE RIGHT THINGAbout the role:We have an opportunity for permanent full-time Automotive Parts Specialists to join our experienced team in Slacks Creek. We are looking for committed team members to provide support to our teams and loyal customer base. The successful applicant will be a customer service champion, have previous experience, a passion for Auto Parts, enjoy a fast-paced work environment as well as being able to learn new processes and systems quickly.Key Responsibilities:Inbound phone & online sales processingIn-store customer serviceOrder & receipt of incoming stockProcess & pick purchase ordersShowroom merchandising, pricing & maintenanceSkills & experienceExceptional communication skillsMechanical or parts experienceExperience and passion for auto partsWell presentedGreat phone mannerAbility to influence & negotiateAbility to translate technical problems into simple solutionsYour application will include the following questions:How many years' experience do you have as an Automotive Spare Parts Interpreter?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you have a current Australian driver's licence?Do you have automotive sales experience?How much notice are you required to give your current employer?Company Overview:Burson Automotive commenced operation in 1971, when Garry Johnson and Ron Burgoine distributed a range of automotive chemical products to workshops and service stations in their 'Cash Van'. The name Burson was created as a combination of their respective names. Today Burson Automotive employs more than 1,500 team members, operates two distribution centres and has over 160 Auto Parts stores across Australia which predominantly focuses on servicing the automotive aftermarket trade and retail customers with their product needs. We are Australia's trade specialist supplier of automotive aftermarket parts, accessories and workshop equipment, and service our customers via our extensive store network with in excess of 700 delivery vehicles. Throughout our 44 year history we have been solely involved in the automotive trade aftermarket. Our emphasis is on continued store and product range expansion together with a particular focus on giving first class, knowledgeable service to our ever-growing trade customer base. We operate in a competitive environment, and continued success is based on our superior customer service, innovation and an extensive product range.
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