Essity B 294.8 (+2.7 SEK) on 16-Jan-2025 17:29At Essity, our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, and customers across the globe, as well as for society and the planet.
We aspire to be the undisputed global leader in hygiene and health, with a commitment to social and environmental sustainability.
We develop, supply, and sell products and solutions that enable superior hygiene outcomes and experiences at home and away from home.We are looking for an experienced Sales Operations Manager to join our B2B team.
In this pivotal role, you will collaborate closely with senior leadership to optimize sales and service performance, driving commercial success across Australia and New Zealand.Your work will shape the future of sales operations, enabling our teams to achieve strategic growth through efficiency, streamlined processes, and data-driven decision-making.If you're someone who thrives in a fast-paced, high-impact environment and is passionate about driving transformation through innovation and collaboration, this role offers you the opportunity to make a meaningful difference.About the Role:As the Sales Operations Manager – B2B, you will design and implement commercial best practices that optimize sales and service performance by providing essential tools and insights that empower the sales team to achieve their targets.
You will work alongside cross-functional teams and be a key partner in driving margin accretive growth, improving customer experience, and maximizing sales productivity.This Senior Leadership role is a high value-add business partner, enabling earnings growth and increasing sales productivity through effective methodologies, streamlined processes, analytical insights, and efficient sales systems and tools.
Operating in a multi-brand, multi-category business unit with a sales force of 60 people across Australia and New Zealand, and a mix of local manufacture and import supply chains, your role will be to oversee complex business systems, lead a team of four, while you shape the strategic direction of B2B sales.We are looking for a candidate with experience as a business lead in sales operations and enablement, along with a strong background in digital and technical transformations.
The ideal candidate should also have proven expertise in B2B channel dynamics and category strategies, demonstrating the ability to drive business growth and implement effective sales and operational strategies.We're also looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace.
We're always looking for ways to improve our products and ourselves.
If this is you, we'd love to talk.What You Will Do:Sales Strategy and Support:Collaborate with B2B leadership to develop and implement sales strategies.Maintain a library of sales materials.Refine sales processes and create sales playbooks.Foster communication between the B2B team and other departments.Track and analyze sales performance metrics.Gather and analyze customer feedback and market trends.Support the sales team with complex deals and product launches.Assist customers with onboarding and product data management.Deliver cost-competitive services and manage third-party contractors.Leadership and People Management:Foster team growth through coaching and mentoring.Set and review performance goals.Recruit and onboard new team members.Create a positive work environment.Lead safety initiatives and ensure compliance with OHS regulations.Business Systems and Analytics:Manage business systems like SAP Commerce and CRM.Ensure data accuracy and security.Analyze data to drive business decisions.Develop business intelligence tools and systems.Provide training on business systems and data tools.Stay updated on data analytics and business intelligence trends.Training and Development:Design and deliver training programs.Conduct training needs assessments.Implement onboarding programs for new hires.Ensure compliance training is completed.Manage learning management systems and training materials.Who You Are:You are an experienced sales leader with a deep understanding of B2B dynamics and sales operations.
You thrive in complex environments and excel at building and refining systems that drive business success.
Your strategic mindset, strong leadership qualities, and analytical acumen will be essential in supporting your team and delivering impactful results.
You will also have;A Bachelor's degree in Business Administration, Sales, Marketing, or a related field.A Minimum of 10 years of experience in sales leadership, sales operations, or a similar role.Experience as a business lead in sales operations and enablement, digital/technical transformations, and B2B channel dynamics.A strategic mindset with the ability to break down business vision and strategy into actionable priorities.High attention to detail and proficiency in data analysis to drive informed business decisions.Strong problem-solving skills with a proactive approach.Highly organized, pragmatic, and structured, with a high outcome orientation.Passion for continuous improvement and achievement.Ability to coach, manage teams, and lead by influencing others.Effective project management skills to handle multiple initiatives.Excellent communication and presentation skills.Proficiency in CRM software and advanced competency in Microsoft Office Suite.Proficiency in data visualization tools such as Power BI or Tableau and working knowledge of SAP technologies (ERP, eCommerce, CPQ) highly regarded.What We Can Offer YouOur purpose, Breaking Barriers to Well-being, provides meaning to everything we do.
Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment.As an employee at Essity, you will belong to an organization where you feel valued and supported to grow and challenged to generate business results in a collaborative and open atmosphere.Our Melbourne-based office in Springvale offers free, on-site car parking.
Join us for an opportunity to contribute to a flourishing and vibrant global business.
Enjoy benefits like an annual wellness day and the option to purchase additional leave.Innovate for Good | Excel Together | Be You with Us#J-18808-Ljbffr