We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as a Sales Manager at Civica This newly established position involves overseeing a team of Account Managers and Presales Lead to ensure they effectively execute the daily activities necessary to meet performance targets. As we embrace a transformative journey towards cloud-based solutions, our entire customer base is eagerly shifting to cloud services. This is an exhilarating time at Civica, building on our legacy of successful business operations. With a strong and dynamic team already in place, we are focused on elevating outperformance further.
As a Sales Manager, you will lead the strategic account and territory planning initiatives. You'll shape a clear vision, mission, and a sector-specific Go-To-Market (GTM) strategy. You will also drive sales momentum through proactive strategies, including forecasting, pipeline development, and meticulous planning. You will maintain a comprehensive opportunity management process alongside fundamental disciplines. You will provide guidance and insights on deal-making, while adeptly managing customer meetings. Additionally, you will motivate a high-performing sales team, fostering the development and retention of top talent.
In this role, you'll be actively hosting meetings with our customers, fostering engagement, gathering valuable feedback, and supporting our pipeline. You'll have the opportunity to build strong relationships and trust with senior-level clients. Please note that regular travel across ANZ will be part of the journey!
Requirements What you will have to be successful in this role Possessing an inspiring, motivational, and structured approach, with a strong customer-centric mindset. Ability to coach and manage behaviors and priorities based on key performance areas including pipeline management, customer coverage, white space management and account plans. An individual capable of managing high-volume sales while adhering to disciplined and structured methodologies. Previous experience in government or any involvement in the public sector. SAAS/Software Sales experience. The ideal candidate should possess a mindset dedicated to overcoming challenges. Demonstrated ability to achieve results and develop effective strategies that cater to customer needs through a consultative approach. Proficiency in formulating sales plans and leading efforts to attain desirable outcomes. Familiarity with Salesforce is considered an asset. We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Benefits Why you'll love working with us. We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to 'give back' with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special. Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
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