Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers' expectations and our business goals.
What's the role about?
Join our dynamic Retail team in Bluewater as a Sales Manager. In this pivotal new role, you'll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are
Previous experience of supervising a team
Strong background in a customer-facing role ideally within a premium or luxury environment
Ability to guide and coach others
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Excellent communication and interpersonal skills
Excellent organisational and decision-making skills
Excels under pressure
What you'll be doing
Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
Driving sales by monitoring the team's KPIs and leading by example with exceptional service
Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
Providing in-depth knowledge of our brand and our products to our customers and your team
Actively engaging and undertaking duties that support the store operations
Delivering team briefs and contributing to team meetings
Supporting the store management in assisting with team development
What we'll do for you
Business wear allowance
Employee discount up to 75%
Sales and service bonus scheme
Refer a friend bonus scheme
Long Service bonus scheme
Contributory pension scheme
Structured training and development programs
Employee Assistance Programmes: Retail Trust and Life Works
25 days of holiday
And many more
If you want to start your story at Reiss as our Sales Manager, don't miss out - apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel they don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
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