Job Description - Sales Manager (HOT0AUBE) Job Number:HOT0AUBE
Work Locations:West Hotel Sydney Curio65 Sussex StreetSydney 2000
Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you'll love working for Hilton! Access to the world's best Team Member Travel Program with highly discounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training and support for your new roleAccess to Hilton University training, offering more than 3000 learning programsExtensive range of career development opportunitiesWhat will I be doing? As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
Analysis of local market trends and competitor activity to identify business leadsDevelop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streamsNegotiate room rates/packages with corporate clientsDevelop and implement creative local marketing channels, including social media channelsPrepare company contracts for the hotel in accordance with current business and pricing conditionsWork within current business strategies and recognise potential opportunitiesCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programsAttend Sales events, as requiredProduce accurate and timely reports that meet the needs of senior management to include the reporting of appointments, calls made and business leadsAnswer customer queries in a prompt and professional mannerManage staff performance in compliance with company policies and proceduresCross train and assist with other commercial sub departments when requiredWhat are we looking for?A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive can-do attitude and good communication skillsCommitment to delivering a high level of customer serviceFlexibility to respond to a range of different work situationsAbility to work under pressure and under own initiativeExperience in a sales role with a proven track record to close a saleIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local market especially leisure business and leisure travel agentsKnowledge of hospitalityPassion for sales and for achieving targets and objectivesDegree-level qualification in a relevant fieldTravel the world and grow your career with Hilton Awarded #1 World's Best Workplace by Great Place to Work and Fortune
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