We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We Put the World on Vacation! At Wyndham Destinations our vision is to put the World on Vacation, in your position as the Sales Director you will be responsible for continually monitoring and improving performance of the sales team, by focusing on key business metrics that measure profitability and revenue generation, and Mentoring, motivating and coaching the Sales Managers and Sales Consultants and generally overseeing the management of sales team to maximise productivity and ensure good management practices and Company policies, procedures and guidelines are adhered to.
The Sales Director is responsible for the effective sales operations of their designated sales site/s and operates as the 2nd in charge to the Project Director of the site with regards to sales performance.
Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:
Hospitality – treating everyone like family
Engagement – delivering our promise
Accountability – owning our impact
Respect – considering others in every interaction
Teamwork – succeeding together
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:) Perform the lead role of coach and mentor to all sales staff, particularly Sales Managers to assist them with managing and motivating their teamsProvide leadership, mentoring, and support to sales staff to ensure high standards of performance, achievement and personal growthEffectively administer and openly support all Company and sales policies and guidelinesDeliver the required sales targets and actively work towards exceeding site lead objectivesRepresent the Company in an ethical, moral and professional mannerTrain, educate, and monitor the performance goals of all sales employeesMonitor the performance of sales consultants and take corrective action where requiredActively and constructively participate in or conduct sales meetings and training sessionsAcknowledge the achievements of team membersShare the role of presenter/trainer as requiredLead by example in both professional and personal conductAdhere to industry and Company best practicesActively support Company marketing programs and educate sales staff on marketing strategiesEstablish a positive team attitude towards exceeding site-generated lead objectivesActively participate in management duties, training sessions and sales meetings and provide on-site support to sales employeesEnsure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendationsDevelop community relations between the Company and the neighbourhoodUtilise sales, marketing and fiscal reports to assist in managing the site on a profitable basisProvide a safe and healthy work environment for all employees and guestsStay current with required government licensesEnsure all employees stay current with required government licenses, work permits, etc.Build, develop and manage an engaged team with a Count on Me! attitude and living our core values of Integrity, Leadership, Innovation and GrowthProvide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needsEstablish service quality standards based on internal customer requirementsIdentify trends/root causes and take action to ensure desired results are achievedDevelop and sponsor initiatives that foster open communicationConsult with appropriate stakeholders to obtain agreement or remove barriers before implementing changeEmployees must ensure they comply with WVRAP's OH&S Policy, procedures and any reasonable instruction given by WVRAP.Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.Display Hospitality with Heart customer centric focused service to all internal and external parties.Display innovation through inspiring, creating and improving processes and products.Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.KEY POSITION CRITERIA: Sound leadership ability, including motivating, coaching and performance managementAbility to conduct effective, inspiring and motivating sales meetingsKnowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the saleSound problem solving and negotiating skillsPositive and enthusiastic attitude and ability to motivate sales staff to high levels of performanceExcellent communication skills and team building skillsWorks independently, as well as a team playerAbility to act as a positive, professional role modelAbility to works effectively with all levels employees and guestsAbility to recognise financial trends and their application to the businessWorking knowledge of computer software and sales applicationsWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
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