At LyreBird we're looking for a Sales Development Representative to join our team.
About us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians most time consuming tasks. Thousands of clinicians use Lyrebird across many disciplines — and this number is increasing every day. These clinicians trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust while continuing to amaze our users.
About the role As an SDR at Lyrebird Health, you'll play a crucial role in our inbound sales and onboarding process. You'll be the friendly human touch in our largely automated system, significantly boosting conversion rates and ensuring our customers get the most out of their 30-day trial. This multifaceted role combines elements of sales, onboarding, and customer success, making it an ideal position for someone who enjoys building relationships and ownership to deliver an incredible early lifecycle experience.
You'll guide potential customers from their initial interest through to becoming fully-fledged Lyrebird users, showcasing our product, customising solutions, and ensuring a smooth transition to our Customer Success team for long-term support. Your efforts will directly contribute to Lyrebird's growth and our mission to revolutionise healthcare through AI.
What you'll bring to the table Excellent communication skills, both verbal and writtenStrong organisational abilities and attention to detailGenuine enthusiasm for helping others and problem-solvingBasic understanding of or interest in healthcare technologyExperience in a customer-facing role, ideally in a SaaS or healthcare settingFamiliarity with CRM (HubSpot preferred) systems and sales pipelinesDemonstrated ability to learn and explain technical productsA month at Lyrebird In a typical month as an SDR, you might:
Demo, close and onboard individuals and groups or clinicians onto the platformReceive positive feedback from your customers on how much they love using LyrebirdAttend company-wide meetings where you can share insights and contribute to key decisionsWork closely with the founders and be inspired by their visionCollaborate with the product team to relay customer feedback and feature requestsParticipate in team meetings to share insights and best practices for improving conversion ratesCelebrate our success and enjoy a team lunchWhy Lyrebird? Work with impact and purpose. We're revolutionising healthcare through AI, making quality care accessible to everyone. At Lyrebird Health, you'll be at the forefront of this transformation, solving interesting problems that directly impact people's lives.
Work with great people. Join a supportive, diverse, and inclusive team of passionate innovators. You'll have the trust, freedom, and support to experiment, learn from both successes and failures, and grow alongside your colleagues.
Work that challenges you. As we expand our reach and impact in the healthcare industry, you'll grow too. Embrace opportunities to step out of your comfort zone, develop new skills, and contribute to cutting-edge AI solutions in healthcare.
Work that works for you. We believe in flexibility. Enjoy a remote-friendly environment with inclusive leave options and flexible work hours that suit your lifestyle. We prioritise our team's mental health and overall wellbeing, offering mental health days and support programs.
Diversity and Inclusion Commitment We're committed to fostering an inclusive community at Lyrebird Health. We actively encourage applications from candidates of all backgrounds, experiences, and perspectives. Our diversity drives our innovation. If you require any accessibility assistance during the application process, please don't hesitate to let us know.
If you don't meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Lyrebird believes the perfect candidate is more than just a resume.
Apply for the job
Do you want to join our team as our new Sales Development Representative? Then we'd love to hear about you!
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