Urban CGI is an Australian-founded and internationally expanding technology solutions company that transforms design, training and projects using CGI simulation.
Training Simulation – convert procedures, inductions and competencies into LMS linked, micro-credentialled, interactive CGI training sims for high retention, efficiency and engagementProject Simulation – build CGI sims to make design projects move faster with assured validation, verification, integration, operations, construction, engagement and approvalsOur goal is to modernise systems so clients can change the world for the better, faster.
We have been in business for 20 years working with Tier 1 clients on complex projects to solve wicked problems across infrastructure, mining, rail, for design and training scenarios.
We are a family-owned and run business with a fantastic long-term dedicated team on a pathway for expansion and international growth.
About the roleWe are seeking a dynamic and motivated Sales Development Representative to join our Growth team. The primary function of this role will be to initiate first calls and make introductions with potential clients, with the objective of securing introductory meetings for product demos. This role is pivotal in expanding our client base and driving our business growth.
Reporting to the CEO, this is a remote-based role.
About youCommunicator Extraordinaire: You possess stellar communication skills, enabling you to engage and intrigue potential clients, making every interaction a positive reflection of the Urban CGI brandResilient Go-Getter: Challenges don't phase you; they motivate you. You approach every task with determination and the drive to succeed, no matter the obstaclesStrategic Networker: You're not just reaching out; you're building relationships. With every call, you're laying the groundwork for long-term partnerships and business opportunitiesEager Learner: Your curiosity knows no bounds. You're always seeking to expand your knowledge about our industry, services, and the diverse needs of our potential clientsTeam Player with a Growth Mindset: You understand your role is crucial to our collective success. With a focus on growth and a proactive approach, you're ready to contribute to our dynamic team and drive resultsResponsibilitiesConduct outbound telemarketing calls to identify and engage with potential clients in target marketsKPI: generating qualified leads for business developmentDeliver compelling introductions of Urban CGI's services, emphasising the value and benefits of our CGI and visualisation solutionsResearch prospects to personalise your communicationsSchedule introductory meetings for potential clients with our sales team, ensuring a smooth hand-off for product demosMaintain detailed Salesforce records of calls, including call outcomes, client feedback, and follow-up actions, in the CRM systemWork closely with the Marketing team to refine call scripts and approaches based on target market insights and campaign objectivesStay informed about Urban CGI's services, industry trends, and competitive landscape to effectively communicate our value propositionAchieve and exceed assigned targets for calls made, meetings scheduled, and other relevant performance metricsProvide feedback to the sales and marketing teams on potential client needs, market trends, and opportunities for improving our outreach strategiesSkills and Requirements2+ years' experience in telemarketing, sales, or a similar role, preferably in a B2B environmentExcellent communication, verbal and interpersonal skills, with the ability to engage and persuade potential clientsSelf-motivated with a results-driven approach and a strong commitment to meeting targetsFamiliarity with CRM systems and proficient in managing and tracking sales activitiesKnowledge of the CGI, visualisation, or related industries is a plusAbility to work during Australian business hoursAbility to work effectively in a fast-paced, team-oriented environment
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