Established in 2009, we are a leading wholesaler dedicated to providing high-quality, stylish furniture to businesses across Australia. In this role, you'll be working with our wholesale B2B arm, supporting our business clients, including retailers, designers, and architects.
We're seeking a driven and enthusiastic Sales Support Specialist or Account Manager to join our team. This role is perfect for someone passionate about customer service, sales support, and order fulfillment, with both part-time and full-time opportunities available.
Location:
Head office in Truganina, VIC.
What We're Looking For: Strong customer focus with a passion for providing exceptional service.A highly driven, enthusiastic, and proactive attitude.Excellent written and verbal communication skills.Experience in sales and account management is preferred.Availability to work a minimum of 4 days a week (part-time or full-time options available).Experience with inventory or ERP systems (e.g., Netsuite, Pronto, Sage) is beneficial but not required – training will be provided.Key Responsibilities: Responding to customer inquiries promptly and efficiently.Providing product selection advice and recommendations to customers.Processing and coordinating quotes and orders as required.Managing and nurturing client accounts, fostering long-term relationships with retailers, designers, and architects.Coordinating order fulfilment to ensure timely delivery.Guiding customers throughout their buying journey to ensure a seamless experience.Our Values: Customer Delight | We aim to exceed expectations through high-quality products and exceptional service.Make it Matter | We pride ourselves on overcoming obstacles and doing things differently.Think Big and Be Adventurous | We're curious and constantly seeking disruptive growth opportunities.An Inspiring Team | We work together with integrity, creativity, fun, and energy to achieve amazing results.More Than Work: Flexibility to work around personal commitments (e.g., school drop-offs, classes).Our people are at the heart of what we do, with autonomy and trust built into our culture.A place where all ideas are heard, and self-starters can make their mark.Open and friendly culture within a small, tight-knit team.Recognized as an AFR & BRW FAST 100 company, we're proud to be one of Australia's fastest-growing brands with a loyal customer following.Free onsite parking.If you are highly organized, with a 'can-do' attitude and exceptional customer service skills, we'd love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and preferred working schedule.
