About Us:Identimark is a family-owned and operated business that has been at the forefront of safety initiatives in the energy sector across Australia and New Zealand for over 30 years. We pride ourselves on creating superior-quality products and maintaining a culture where every team member's contribution is recognised and valued.If you're an experienced Operations/ Customer Service Administrator looking for a rewarding role in a close-knit team, we want to hear from you!The Role:We are seeking a detail-oriented and proactive Sales Coordinator to provide exceptional support to our sales team and valued clients. This role is integral to ensuring seamless sales operations, client satisfaction, and proactive account management. If you're an organized professional who thrives in a goal-driven environment and has a passion for supporting sales activities, we want to hear from you!Responsibilities:Sales Team Support: Provide customer support to assist the sales team in maximizing performance. Organise calendars, tasks, and travel for Sales Reps.Administration: Prepare reports, manage pricing, handle quotations, tenders, and other administrative tasks. Prepare client quotes and manage order processing on behalf of Sales Reps.Client Support & Account Management: Manage client queries, account actions, and ensure client satisfaction. Address client requests promptly via email, web, or phone.Client Appointments: Plan client visits and schedule appointments for Sales Reps.Data & CRM Management: Manage sales-related emails, CRM data, and process orders. Analyse and interpret data for projects and client needs.Proactive Sales Activities: Generate leads and referrals through outbound efforts. Track proposal follow-ups and manage LinkedIn connections.What We Are Looking For:Proven experience in Administration/Sales Support, ideally in a fast-paced sales environment.Client-facing experience with a positive, can-do attitude.Team player aligned with company values, able to work collaboratively.Strong multitasking, calendar management, and deadline handling skills.Thrive under pressure, providing solutions that benefit both clients and the company.Comfortable in goal-driven environments, following quarterly planning cycles.Excellent communication skills with attention to detail.Proficient in CRM systems, order processing, and report generation using database analytics.Why Identimark?Competitive salary with flexible work arrangements (hybrid role).Opportunity to work with a dynamic and talented team.Room for professional growth and career advancement within the company.Positive and inclusive work environment that values employee contributions.If you possess the skills and experience required for this role and are ready to take on the challenge of being an integral part of Identimark, we would love to hear from you!Please Note: Only shortlisted candidates will be contacted for further evaluation.
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