Job Description: Sales Coordinator Position: Sales CoordinatorLocation: Iron Creek Bay EstateReports to: Sales Manager
Overview: Iron Creek Bay Estate is seeking a motivated and detail-oriented Sales Coordinator to assist our Sales Manager in driving sales growth and delivering exceptional client experiences. The Sales Coordinator will play a key role in supporting the sales team, coordinating events, managing client inquiries, and ensuring smooth sales operations.
Key Responsibilities: Support Sales Manager: Assist the Sales Manager in day-to-day sales activities, including preparing proposals, contracts, and presentations. Client Communication: Serve as a primary point of contact for clients, responding to inquiries, providing information, and managing correspondence to ensure client satisfaction. Event Coordination: Coordinate the planning and execution of client events, including weddings, corporate events, and special functions at Iron Creek Bay Estate. Sales Reporting: Maintain accurate records of sales activities, generate reports, and track sales performance to support strategic decision-making. Booking Management: Assist in managing bookings for events and accommodations, ensuring all details are accurately logged in the system. Liaison with Other Departments: Collaborate with operations, food and beverage, and other departments to ensure seamless event execution and customer satisfaction. Follow-up with Leads: Track and follow up on sales leads, ensuring timely communication and conversion of inquiries into bookings. Database Management: Maintain and update customer and prospect databases, ensuring all information is accurate and up to date. Assist with Marketing: Work with the marketing team to support promotional efforts, including assisting with social media content and other marketing initiatives. Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing documents, and organizing sales materials. Customer Service: Handle client feedback, resolve any issues, and ensure a positive customer experience from inquiry to event completion. Qualifications: Experience: Minimum of 1-2 years in a sales support, event coordination, or administrative role. Experience in hospitality or event management is a plus. Education: Bachelor's degree in Business, Marketing, Hospitality Management, or a related field preferred. Skills: Strong organizational and multitasking skills Excellent verbal and written communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Knowledge of CRM systems and sales tools is a plus Attention to detail and ability to work under pressure Strong customer service orientation Personality: Positive, proactive attitude with the ability to work both independently and as part of a team. Benefits: Competitive salary Opportunities for growth within the company Access to Iron Creek Bay Estate's exclusive events and experiences Supportive work environment with a focus on professional development Job Types: Full-time, Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: No less than 24 per week
Schedule: 8 hour shift Ability to commute/relocate: Hobart, TAS 7000: Reliably commute or planning to relocate before starting work (Required) Work Authorisation: Australia (Required) Work Location: In person
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